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Job Description
Our Sera Product Specialist is responsible to work with a team to ensure excellent product delivery. The Sera Product Specialist is responsible for serving customers engaged in pharmaceutical, biomedical, chemical, and other fields of research and development, as well as quality assurance labs such as in food and environmental testing. The Sera Product Specialist maintains effective customer relations, develops opportunities for growth within an existing customer base, new market development and assures market penetration and profitability while achieving sales and profit forecasts.
Key Responsibilities:
Develop and maintain effective customer relations with purchasing and end user within assigned South Korea territory
Work closely and collaborate with the commercial team to meet customer needs and work effectively with cross-functional team of supplier and internal resources
Develop and execute sales, price and profitability strategies and plans to expand business within assigned territory; Maintain a pipeline of opportunities to meet or exceed sales objectives
Perform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone/email, but face-to-face customer meetings may be required
Conduct product/sales training , making helpful product recommendations/suggestion to sales and marketing team (direct sales team and channel partners)
Research competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan.
Introduces new products and services with expertise knowledge
Maintain accurate reporting, records, and files necessary for proper management of territory
Communicate with supervisor any customer issues or potential problems and product related activities; perform other tasks assigned by manager
Inform customers of supply and price trends and assist in inventory control
How will you get here?
Education
5+ years of sales experience preferred
Bachelor’s degree in the sciences preferred or equivalent work experience
Knowledge, Skills, Abilities
Strong interpersonal, oral and written communication, and presentation skills
Strong analytical skills and detail-oriented
Proven record of establishing goals and achieving results
Computer proficiency in MS Office and the internet
Must possess a strong desire to serve the customer
Must deliver excellent customer service
Must possess the organizational skills to multi-task and meet deadlines as needed
Must be willing to travel to customer locations, if needed
Speak fluent English, Mandarin is a plus
Demonstrates the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific) . As one global team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.com
Benefits:
We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, company pension, and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.
EEO/Reasonable Accommodation:
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.