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| The Inspections Department is seeking a Development Services |
| Specialist to provide assistance to the general public, contractors, |
| builders, architects, and engineers. Primary responsibilities will |
| include receiving, processing, and recording permit applications; |
| processing customer payments; scheduling inspections; and preparing |
| and maintaining computerized files and records. Work is performed |
| under regular supervision. |
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| |
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| Examples of Duties: |
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| - Assist the general public, contractors, builders, architects, |
| andengineers |
| - Serves as the primary front office contact for |
| DevelopmentServices |
| - Processes building permit applications using permit software. |
| This includes issuing building permits and certificates of |
| occupancy, collecting payments, and notifying applicants of |
| deficiencies and permitstatus. |
| - Proficiency using permitting and inspection software to: |
| - Process building permit applications |
| - Review applications for completeness, enters corrections |
| required intosoftware |
| - Compute and assess correct permitfees |
| - Process electronic files, route to appropriate departments |
| for review (Building, Fire Prevention, Engineering, Planning, |
| Wake Health) |
| - Initiate electronic planreview |
| - Processtemporary certificates of occupancy (TCO), |
| certificates of occupancy (CO), and certificates of |
| completion (CC). |
| - Process conditionalservices |
| - Issue invoices/verifypayments |
| - Issue permit and inspectioncards |
| - Provide support to external users of the software, triage |
| customer issues with software |
| - Process and maintain accurate electronic and digitalfiles |
| - Assist with records retention |
| - Proficiency as a user of Bluebeamsoftware to assist with |
| gathering and assessing data and information. |
| - Responsible for Development Services customer service email and |
| phoneline. |
| - Knowledge and application of NC Administrative codes/policies and |
| general statutes related to buildingpermits |
| - Responsiblefor verifying contractor licensing through variousNC |
| Licensingboards |
| - Schedules inspectionrequests for Building andFire departments |
| using inspections software andshared Outlookcalendars. |
| - Receives, processes, and depositscash and other payments |
| receivedin accordance with Townprocedures. |
| - Performs a variety of administrative support duties for the |
| department; picks p and distributes mail, and orders office |
| supplies. |
| - Follows up on expired permits to obtain a resolution, including |
| certified letters and electroniccorrespondence |
| - Performs administrative support duties andother tasksasassigned. |
| - Performs related duties as required. |
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| Minimum Qualifications: |
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| Applicant must: |
| |
| - have a high school diploma (or equivalent); |
| - have experience using Microsoft Office (specifically Outlook, |
| Word, and Excel); |
| - be a current Notary Public or obtain within 12 months of hire; |
| and |
| - have completed the Law and Administration course or will complete |
| within 12 months of hire. |
| |
| Preference will be given to applicants who: |
| |
| - have experience as a permit technician |
| - have related experience working for a general contractor or civil |
| engineering firm |
| - have customer service experience |
| - are a current Notary Public |
| - have completed the Law and Administration course |
| - have completed other NC standard code courses |
| - have completed an Associate's Degree in business, construction, |
| or related field |
| - have experience processing payments |
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| Additional Information: |
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| The salary range shown is the hiring range. The full salary range is |
| $42,848 - $68,577. |
| |
| The starting salary will be determined based on the selected |
| candidate's skills and qualifications. |
| |
| This position is open until filled. Application review will begin two |
| weeks after the job posting date. |
| |
| Equal Opportunity Employer |
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