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As the Sr. Hulu Strategic Operations Manager, you will play a critical role in driving Hulu's strategic initiatives, working with the Director, Strategic Operations and the General Manager of Hulu to align cross-functional teams in executing the company's business objectives and providing strategic leadership and executional support on special projects in service of internal stakeholder management and day-to-day affairs involved in running Hulu’s business. In a rapidly evolving corporate infrastructure the Sr. Hulu Strategic Operations Manager will also play a vital role in developing and refining operational frameworks with an eye on Hulu-specific needs within the Disney (Streaming) ecosystem and serves as liaison to help establish more efficient ways of working between teams within and outside of DTC.

This role requires a high degree of strategic thinking, cross-functional collaboration, a strong sense of accountability and ability to provide operational oversight, ensuring the GM's priorities are translated into actionable plans across the organization. The ideal candidate will have a background in management consulting, or experience working in a strategy or business planning role within the media & entertainment and/or direct-to-consumer industry, loves to solve problems and is intellectually curious.

Responsibilities include:

• Strategic Insights, Advisory and Decision Support

• Act as a trusted advisor and sounding board to the GM on strategic and operational matters, enabling business intelligence and facilitating decision-making

• Synthesize complex data and industry trends into actionable insights

• Work with the Director, Strategic Operations to structure complex and potentially ambiguous ad hoc operational/business issues and lead the build of analytical models to develop insightful recommendations

• Prioritize and distill critical information, following up with stakeholders and representing the GM’s priorities across initiatives

• Support the GM in evaluating and managing emerging business opportunities, including partnerships and new market strategies

• Collaborate with leaders across the company to identify and pursue white space opportunities and problem-solve initiatives to help advance the business reach its goals and financial targets

• Work closely with Hulu and DTC teams to manage the execution of high priority, cross-functional strategic initiatives ensuring the Hulu POV is represented; help establish and track key results

• Stakeholder and Cross-functional Alignment

• Drive alignment between Hulu’s leadership team and business units, ensuring open communication and efficient execution of the GM’s priorities

• Establish efficient cross-functional workflows, speed up decision-making by aiding communication, and cultivate a #oneteam culture

• Own and drive senior business meeting cadence and prepare for ad hoc executive meetings by

• Own and drive senior business meeting cadence, setting strategic agendas, preparing materials, and ensuring objectives are met

• Act as an operational leader, overseeing day-to-day GM-level priorities, resolving roadblocks, and coordinating with functional leads, in alignment with the Director, Strategic Operations

• Lead change management initiatives and optimize operational frameworks, addressing Hulu-specific needs within the DTC organization, in alignment with the Director, Strategic Operations’s priorities

• Identify and pursue opportunities for innovation, anticipating needs aligned with business goals

• Executive Communications

• Craft and develop high-quality executive presentations and materials, including for board-level meetings, investor discussions and strategic reviews

• Serve as a key contributor to the GM’s written and verbal communications, including thought leadership for internal or external appearances and strategic updates

Required Qualifications:

• 7+ years of professional experience with 3+ years of pre/post-graduate work experience at a management consulting firm, investment bank or related strategy team

• Proven experience working with executive leadership in a Chief of Staff, strategy, or similar high-impact role

• Strong understanding of the direct-to-consumer business model, digital media, and subscription-based services

• Excellent communication and presentation skills, with the ability to influence across all levels of the organization

• Demonstrated business acumen and success in delivering results in a cross-functional team setting

• Exceptional problem-solving and analytical skills, Advanced financial modeling capabilities (e.g., Excel) with the ability to translate data into insights

• Strong project management and organizational skills, with a track record of delivering on complex, cross-functional initiatives.

• Ability to navigate ambiguity, prioritize effectively, and work in a fast-paced environment.

• Strong EQ, leadership, and interpersonal skills

• A nimble thinker with the ability to think out-of-the-box and problem solve

• Strong work ethic and a highly detail-focused mindset

• Undergraduate degree required

Preferred Qualifications:

• MBA or equivalent advanced degree in business, finance, or a related field.

• Experience working in technology or media & entertainment, particularly in subscription-based businesses or direct-to-consumer products

• Familiarity with Hulu's content, technology, and operational landscape

What We’re Looking For:

• Innate emotional intelligence with a proven ability to perceive needs, issues, and preferences of others

• Strong initiative and a willingness get things done with urgency and accuracy

• High level of self awareness with a positive “can do” attitude

• Ability to make quick, solid decisions with confidence in order to expertly field both internal and external business requests

• Ability to work independently and in areas of uncertainty while shifting priorities in an ever-changing work environment

• Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in any project stage

The hiring range for this position in Los Angeles, CA is $151,000.00-$202,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job ID: 10106689

Location: Glendale,California

Job Posting Company: Disney Direct to Consumer

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.