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Summary
The Compliance Analyst is responsible for analyzing loans from a sample size
to ensure compliance to client policies/procedures as well as federal
regulations. The analyst will use servicer systems and documentation and needs
to be knowledgeable about servicing best practices in accordance to new
regulations governing national servicing standards. The analyst needs to
ensure a good balance between production expectations and quality expectations
as set by management.
This position is classified as a Transactional Employee (TE).
Transactional Employees are assigned to work on an "as needed" or project
basis. The variable nature of the transactional role cannot guarantee a
40-hour work week. Transactional employees are typically designated to work on
a deal or a particular client assignment. At times, work may be reduced,
and there may be occasional periods of no work. Efforts will be made to assign
work, but work is entirely dependent on client needs.
Essential Functions
Analyze loans using servicing systems and documentation for compliance as
defined by client policies/procedures and/or federal regulations like the
DOJ standards.
Review servicing practices for loans in Bankruptcy to ensure compliance with
federal, state and local regulations as well as servicing standards set by
the Department of Justice (DOJ).
Review court filings for compliance with federal, state and local
regulations as well as servicing standards set by the Department of Justice
(DOJ).
Work closely with the Quality Control team and immediately apply feedback
received to ensure the department goals are achieved and that client
expectations are satisfied.
Identify compliance issues, document and present findings via Appian to
communicate to the Client.
Understand the default process, as well as conducting quality control audits
of affidavits and documents.
Review foreclosure documents, including affidavits of indebtedness for
accuracy of information.
Ability to work overtime and weekends if needed.
Perform other related duties as assigned.
Essential Knowledge, Skills, & Abilities
Excellent verbal and written communication skills.
Proficient knowledge of Microsoft Office Suite, including Word, Excel,
and PowerPoint.
Ability to prioritize multiple objectives to meet client deadlines and
department goals.
Strong analytical and problem-solving skills.
Ability to work in a fast-paced, metrics driven environment.
Knowledge of the servicing standards/best practices as defined by the Client
and/or federal guidelines like DOJ or CFBP standards.
Knowledge of servicer systems and documentation and affidavits involved in the
default process.
Capacity to navigate a complex business process model and identify potential
bugs in the associated logic.
Ability to receive and apply constructive feedback to improve efficiency and
quality of personal and team performance.
Excellent PC skills, including Fidelity, Foreclosure Processing Systems,
LPS Desktop, VendorScape, MERS, etc.
Ability to use technology or identify technology opportunities that will
improve processing efficiencies and work product.
Commitment and ability to cultivate a diverse and inclusive work environment.
Education
Bachelor's degree in relevant field or equivalent combination of experience
and education.
Experience
1+ years of relevant industry experience required.
Experience with performing file reviews on loss mitigation, default
servicing and foreclosure documents and affidavits.
1+ years of Default, Foreclosure, REO, Modification and Loss