JOB REQUIREMENTS: A Day in the Life as a Member Service
Representative/Teller As a Member Service Representative/Teller, you
arrive each day full of energy and ready to provide world-class service
to our members. You cheerfully greet members in the lobby, at the teller
counter, at the drive-thru window, or on the telephone. You enjoy
developing and nurturing relationships with our members as you serve
them. You stay busy as you efficiently process routine financial
transactions for our members such as deposits, withdrawals, checks, and
loan payments. You also have opportunities to utilize your product
knowledge and recognize opportunities to cross-sell financial products
and services to meet the current and future financial needs of our
members. You also maintain a cash drawer with all proper controls,
vouchers, receipts, security, proofs, etc., ensuring it balances at the
end of each shift. You also serve as a backup member service
representative for the call center where you assist members on the phone
or online with basic financial transactions such as looking up account
info, posting transfers, and taking loan applications in a timely,
accurate, and friendly manner. You answer questions about membership to
both existing and potential members. You enjoy being part of a fun,
supportive team, but most of all you love serving our members and go
home after each shift feeling great about the service you\'ve provided
them! Qualifications High school diploma or GED Prior experience working
in a customer service capacity Basic math and computer skills Customer
service experience that included handling money or answering phones is
preferred. Previous financial industry, call center, or consumer lending
experience is a plus, as is sales experience. You will need the ability
to learn about and keep up-to-date on all credit union products and
services; but don\'t worry, we provide excellent training. Are you
passionate and enthusiastic about customer service? Are you friendly and
personable? Do you have excellent communication skills? Are you
detail-oriented and conscientious? Do you thrive in a fast-paced
environment? Can you remain confident and calm in challenging
situations? Would you contribute to the success of the team by
exhibiting positive energy towards co-workers and facilitating the
growth and development of others? Are you personally committed to
honesty and ethical practices? Do you have the desire to continually
learn and progress? If so, then you might just be perfect for this
position! Work Schedule Our typical branch hours are 9:30 am-6:00 pm
M-F, 9:30 am-3:00 pm on Saturdays, and closed on Sundays. Your shifts
may vary and require working on Saturday, but you will have your late
evenings, and every Sunday free! Are you ready to join our team? We
understand your time is valuable and that is why we have a very quick
and easy application process. If you feel that this job would be a great
fit for you, please fill out our 3-minute mobile-friendly application so
that we can review your information. We look forward to meeting you! For
more information, or to apply now, you must go to the website below.
Please DO NOT email your resume to us as we only accept applications
through our website. https://www.applicantpro.com/j/3308124-238189
***** OTHER EXPERIENCE AND QUALIFICATIONS: See Job Description
***** APPLICATION INSTRUCTIONS: Apply Online:
https://www.applicantpro.com/j/3308124-238189