This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13026408
HOW YOU\'LL CONNECT
Serves as the essential link in delivering the Landmark National Bank
promise that Everyone starts as a customer and leaves as a friend.
Delivers exceptional customer service in a variety of communities that
goes beyond prompt, accurate, and confidential bank transactions to also
include a positive, friendly approach to building customer
relationships. Works in diverse environments where individuals are
trusted to work independently and as part of a productive, successful
team. Models Landmark National Bank core values and assists with
mentoring fellow associates. Provides efficient, safe, and confidential
service to customers and follows all compliance requirements and
procedures. Promotes bank products and services using a proven format.
WHAT YOU\'LL DO
- Provide excellent customer service by demonstrating the Landmark
National Bank promise that Everyone starts as a customer and leaves
as a friend, which begins with greeting all customers and guests
with a smile and addressing customer needs with prompt and accurate
information and resolutions for customer concerns.
- Travels to banks within a region to provide teller responsibilities
at branches throughout the covered region.
- Develop and maintain relationships with all customers and your team
of bank associates.
- Support customer and Landmark National Bank success by promptly,
accurately, securely, and confidentially completing bank
transactions including, but not limited to deposits and withdraws,
issuing money orders, cashier checks and other financial
instruments, loan payments, exchange of foreign currency, branch
capture, check and debit card orders, second day checks on new
customer accounts, order currency, complete address changes,
initiate wires, place new account holds, and issue Instant Issue
Debit Cards.
- Accountable for maintaining and balancing proper cash drawer levels
and assist in vault balancing.
- Accountable for implementing all regulatory requirements and
procedures.
- Implement all regulatory requirements and procedures related to
transactions and be current on all assigned training courses.
- Utilize a 7 Step Conversation to promote bank products and services,
including role play, completing Weekly Checklist and Needs Solved
Sheets.
- Manage professional improvement through the utilization of the
Quarterly Job Progress Plan and consistently meet Minimum, Target
and Optimum levels of performance.
- Engage in Landmark National Bank culture initiatives and team
success activities, including Daily Huddles, leading when assigned,
Weekly Rally Meetings, New Account Training (Retail), and Hoopla
events.
- Represent the bank well in the community.
- Performs other duties and projects as assigned.