JOB REQUIREMENTS: Job Summary This position coordinates services within
the outpatient behavioral health program area, specifically the
Community Support Program, (CSP)and the outpatient nurse\'s office
staff. Additionally, when called on can lend support to other program
areas when need arises. This position is responsible for developing,
monitoring and evaluating mental health services for adults in the CSP
program area, these services being provided internally and by contracted
service agencies. This position will create and maintain a system for
data collection and analysis, ensure treatment plan service provision
and continuity, while promoting person centered practice. This position
is responsible to help support and assist other behavioral health
supervisors in coordination of adult behavioral health community
services.in the most efficient manner possible. Essential Duties Assists
in the overall planning, directing, and evaluating of adult behavioral
health case management services in concert with other behavioral health
supervisors and personnel. Works with the Manager of Behavioral Health
and the Hospital and Nursing Home Administrator of the Community
Treatment Center. Participates in the development/revision,
implementation, and communication of goals, policies/procedures, and
standards for the clinical services in accordance with the agency\'s
mission/goal and standards set by regulatory bodies. Provides
supervision to direct services staff responsible for CSP case management
and other areas of program responsibility. Develops, monitors and
evaluates case management and other behavioral health services for
adults provided CSP services internally and by contracted services.
Creates and maintains a system for data collection, analysis, and
identifying strategies to expedite the detention process, identifies and
reduces obstacles in decision making. Promotes crisis plan continuity
where applicable and the integration of person centered practice
whenever applicable. . May serve as the Behavioral Health Services
Manager in the Manager\'s absence, as assigned. This position is
responsible for supervision of staff case management service
coordination, monitoring and overseeing services in the nurses clinic
office to meet the needs of clients served by the clinics programs.
Conducts employee performance appraisals, makes recommendations for and
implements employee disciplinary actions to include termination when
necessary; acts as first step in grievance/complaint procedure. Acts as
a liaison gathering information and conducting the initial investigation
into the grievances/complaints regarding any clinic case management
services and when applicable emergency detention concerns identified by
stakeholders within the emergency detention system procedure. Works with
community agencies to develop and implement needed services for the
consumer populations served. Interviews and recommends personnel for
hire per Human Resources procedures. Responds to complaints and
communicates with the the Client Rights Specialist in resolution of
consumer complaints related to CSP and other related program areas of
responsibility. and service provision.. Oversees DHS 63 and other case
management required training and personnel to ensure compliance; provide
additional staff training targeted to improve DHS 63 and DHS 51 Systems
for the county. Maintains the confidential nature of consumer and
business information. Is knowledgeable of pertinent county, state, and
federal regulations, applicable to our programs. Provides public
information regarding the programs provided to various community
agencies and public groups. Attends staff meetings, in-service training,
clinical and administrative meetings, and outside agency training
sessions as assigned Completes and maintains necessary documentation
according to applicable requirements, codes and policies. NON-ESSENTIAL
DUTIES Performs relat d functions as assigned. ***** OTHER
EXPERIENCE AND QUALIFICATIONS: Current knowledge of principles of
management and supervision. Helpful to understand community organizing.
Current knowledge of the community and human services resources.
Knowledge of the provisions of federal, state, and local legislation,
rules and regulations pertaining to programs being coordinated.
Knowledge of psychopathology, psychopharmacology, psychotherapeutic
techniques. Knowledge of and ability to utilize a computer and the
required software. Ability to bill Medical Assistance. Ability to
coordinate programs. Ability to maintain emotional stability in stress
situations. Ability to initiate contact with others. Ability to maintain
records and reports accurately. Ability to communicate effectively both
orally and in writing. Ability to demonstrate skills in problem solving.
Ability to follow oral and written instructions. Ability to establish
and maintain effective working relationships with staff and the public.
Ability to work the required hours of the position, with a minimum of 40
hours per week. PHYSICAL DEMANDS: Lifting 20 pounds maximum with
frequent lifting and/or carrying of objects weighing up to 10 pounds.
Intermittent standing, walking and sitting; occasional driving. Using
hand(s)/feet for repetitive single grasping, fine manipulation, pushing
and pulling, and operating controls. Frequent bending, twisting,
squatting, climbing, reaching, and grappling. Communicating orally
***** APPLICATION INSTRUCTIONS: Apply Online: www.browncountywi.gov