JOB REQUIREMENTS: For over 40 years, Shopko Optical has been delivering
high-quality products and services by combining state-of-the-art
technology, exceptional eye care, and hometown Midwestern values to
improve the sight and lives of our patients. As we expand, we are
continually looking for innovative and motivated people to join in
Shopko Optical\'s growth and success. As part of the corporate team,
headquartered in Green Bay, WI, you will have the opportunity to support
our optical centers and the communities we serve through a variety of
roles including finance, marketing, human resources, merchandising,
information technology, real estate, and more. We offer a competitive
benefit package including medical, dental and vision plans as well as
disability coverage, 401k, and paid time off, including volunteer time.
Our teammates have opportunities for professional development that
promotes our company values to ensure we continually deliver great care
to our patients, our customers, and each other. Accounts Receivable
Specialist \$500 Sign on Bonus POSITION SUMMARY: Apply payment to
outstanding claims and follow up on any unpaid claims or late payments
to assigned accounts. Accurately log reconciliation information so
timely follow up may be completed with Payers. Taking Care of our teams
who take Care of our Patients DUTIES AND RESPONSIBILITIES: PAYMENT
PROCESSING & AR MANAGEMENT Apply 3rd party payments to accounts
receivable in a timely manner Respond promptly and professionally to
mail, email and phone inquiries from insurance companies, stores, Safety
customers and on occasion patients Download and run remittance files
provided by 3rd party payers; including 835 when available Print and
mail paper claims as needed Monitor Service Now tickets and resolve
issues as required Utilize insurance company portals to reconcile claims
when necessary Communicate with teammates and internal business partners
as needed Manage assigned accounts to identify outstanding AR, identify
root cause for lack of payment and follow up as necessary CLAIM
RECONCILIATION Research and reconcile unpaid or underpaid claims,
including aged claims Inform manager of any issues or unusual
occurrences as they happen and escalate issues appropriately Correct if
necessary and resubmit claims as needed and communicate with stores when
store billing processes need correction Engage with insurance companies
via email and/or phone meetings to address and resolve claim issues
MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: High School Diploma
or equivalent 2+ years\' health care business experience; retail optical
business desired Able to work cross-functionally with excellent
attention to detail and follow through Strong interpersonal relationship
skills Analytical, organizational and problem-solving skills Good oral
and written communication skills; able to communicate effectively across
all levels of the organization and with Lead or AR Manager Proven
ability to work collaboratively in a matrix environment Proficient with
the Microsoft Office Suite of programs ESSENTIAL FUNCTIONS & WORK
REQUIREMENTS Ability to effectively communicate at all levels within the
organization through written and two-way verbal communication Able to
read and write at a high school graduate level Able to lift 10 to 20
pounds Able to sit or stand for extended periods of time Able to operate
various office equipment (e.g., personal computer, telephone, fax
machine, copier, etc.) Able to work normal office hours to meet
established deadlines Able to travel independently to support Company
objectives and personal development These statements are intended to
describe the general nature and level of work performed by teammates a
***** OTHER EXPERIENCE AND QUALIFICATIONS: MINIMUM KNOWLEDGE,
EXPERIENCE & SKILLS REQUIREMENTS: High School Diploma or equivalent 2+
years\' health care business experience; retail optical busine s desired
Able to work cross-functionally with excellent attention to detail and
follow through Strong interpersonal relationship skills Analytical,
organizational and problem-solving skills Good oral and written
communication skills; able to communicate effectively across all levels
of the organization and with Lead or AR Manager Proven ability to work
collaboratively in a matrix environment Proficient with the Microsoft
Office Suite of programs ***** APPLICATION INSTRUCTIONS: Apply
Online: www.shopko.com/about-us/careers/