JOB REQUIREMENTS: Patient Care Coordinator Job Locations US-WI-Green Bay
Job System ID 2024-21027 # of Openings 1 Overview Who WE Are:
HearingLifeis a national hearing care company and part of the Demant
Group, a global leader in hearing healthcare builton a heritage of care,
health and innovation since 1904.HearingLifeoperates more than 600
hearing care centers across 42 states.We follow a scientific,
results-oriented approach to hearing healthcare thatis provided byhighly
skilledand caring professionals.Our vision is to help more people hear
better through life-changing hearing health delivered by the best
personalized care. Responsibilities Who YOU Are: You will act as the
face of our retail clinics located around the country and in local
communities. The Patient Care Coordinator strives to ensure a positive
patient experience and to help more people hear better. In addition, the
Patient Care Coordinator supports the clinic by helping to achieve
revenue goals by attracting new Patients, managing the administrative
and operational functions and coordinating Patient interactions and
needs. - Drive Patient appointment and clinic revenue generation by
making outbound & follow up calls to potential and existing patients. -
Greet all patients and obtain potential referrals. Understand current
marketing promotions. - Data entry and appointment scheduling using
company scheduling protocols and internal scheduling database
software. - Keep our office patient ready by managing our office supply
inventory per company approved lists. - Manage an accurate account of
petty cash, bank deposits and credit transactions. - Maintain hearing
aid inventory. - Work with patient directly to collect all insurance
documentation and understand current HIPAA laws. Qualifications We are
Excited About You if: You have exceptional professionalism and can
clearly articulate with our patients in face to face, verbal and written
communications. This role is fast paced and requires you to have both a
strong organization and sales mindset. As the face of our office, you
will need proactive customer service skills and the ability to exhibit
friendly and courteous behavior in all patient interactions. - High
School Diploma or equivalent; Associate degree preferred but not
required - Minimum of 1 year of previous front office, preferably in a
customer service or sales setting - Superior multi-tasking and time
management discipline - Ability to work independently and
collaboratively with staff and support services - Skilled in handling
sensitive matters and patients with tact, courtesy, and discretion -
Technically savvy with computer and systems including intermediate
knowledge of MS Office Suite specifically word and excel. Unwind with
Paid Time Off: We value work-life balance. Enjoy company-paid holidays,
floating holidays, and more! Comprehensive Health Benefits: Choose from
a diverse range of... For full info follow application link. *****
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/B3DD49AA1DEF4F6F