JOB REQUIREMENTS: Nicolet National Bank Nicolet National Bank is an
equal opportunity employer and VEVRAA Federal Contractor. M/F Disabled
and Vet EEO/AA Location: GREEN BAY, WI, US Worker Category: FULL-TIME
Job Class: Personal Banking At Nicolet National Bank, our culture is
based on the principles of community banking, putting the needs of our
customers at the forefront of our decision-making. Our Core Values drive
everything we do, and we are committed to serving our customers with
excellence. We believe that every job in our organization is critical to
our success, and we are dedicated to creating a work environment where
our employes feel valued, respected, and supported. With locations in
Wisconsin, Michigan, Minnesota, and Florida we are proud to service our
local communities and make a positive impact on the lives of our
customers. At Nicolet National Bank, we believe that our people are our
most valuable asset, and we are committed to investing in their growth
and development. This position is primarily responsible for interacting
with customers to complete transactions, opening and closing of
accounts, resolving problems and cross-selling bank products and
services. This position promotes business for the bank by maintaining a
high level of customer service and by referring customers to appropriate
staff where necessary. As a Personal Banker 1, you will: Opens a variety
of accounts, verifies and processes changes to existing accounts,
answers customer questions, and resolves related account problems to
ensure customer satisfaction. Follows the guidelines of the continuity
program with all new bank customers. Attracts and retains customer
relationships by extending a courteous greeting in person or by phone
and by providing accurate and timely customer service which includes,
but is not limited to, cashing checks, accepting deposits and
withdrawals, handling loan payments, dispensing cashier\'s checks and
bonds, processing savings withdrawals within established guidelines to
ensure customer satisfaction. Assists in safe deposit box transactions.
Runs foreign currency transactions and exchanges in foreign currency.
Performs back-up teller duties and organizes, balances and proofs cash
daily to maintain accurate transactions processed. Identifies payees and
verifies signatures and endorsements. Stays current on applicable
banking regulations and security procedures and practices to prevent
fraud or other bank losses and to comply with regulatory requirements.
Answers customer telephone inquiries promptly and professionally and
provides accurate information in accordance with bank policies and
procedures. Assists with night depository duties, to include logging
bags, processing deposits, making change orders, issuing receipts, etc.
Promotes bank products and services by identifying customer needs and
suggesting appropriate products and services to solidify and enhance
customer account relationships. Recommends corrective services to
resolve customer complaints. Engages proactively as a sales
representative of bank products and services to existing and prospective
customers within the community by active participation in community
events and/or organizations. Qualifications High School diploma or
equivalent. 2 years of customer service and cash handling experience
required. 2-3 years of teller and personal banking experience preferred.
PC, phone system, general office equipment. Proficiency with Microsoft
Office applications. Ability to maintain strict confidentiality. Ability
to effectively promote Nicolet as a bank of choice. In-depth knowledge
of banking positions. Strong organizational, multi-tasking and
prioritizing skills. Self-motivated and resourceful. Strong verbal and
written communication skills and strong interpersonal skills. *****
OTHER EXPERIENCE AND QUALIFICATIONS: The above statements are intended
to describe the general nature and level of wo k being performed. They
are not intended to be construed as an exhaustive list of all
responsibilities and skills required for the position. Equal Opportunity
Employer/Veterans/Disabled Requisition ID 2509 PI242188030 *****
APPLICATION INSTRUCTIONS: Apply Online:
https://www.click2apply.net/WJAK6GF7EXVVDfEOPhpnW7