JOB REQUIREMENTS: Job Summary In this position, you will administer and
support Microsoft 365, Azure, Teams, Intune and Exchange policies while
maintaining a highly secure system through proper configuration and
system access monitoring. You will work with other team members,
vendors, and business partners to ensure the overall health, stability
and accessibility of our MS cloud environment. This Senior System
Engineer will administer all enterprise systems, including but not
limited to Windows, Microsoft 365, SharePoint, MS Teams, One Drive, and
SCCM. This can include planning, analysis, troubleshooting, integration,
installation, configuration, operations, and maintenance of all
applicable systems. Maintain highly reliable systems through proper
configuration and regular system monitoring. Schedule installations and
upgrades and maintain them following established IT policies and
procedures. Apply in-depth knowledge of system administration functions
to perform and/or lead assignments or projects. Create and maintain
system documentation for IT and end users. Solve problems of a complex
nature and/or diverse scope. Work independently and receive minimal
guidance on work assignments. To ensure success, you should exhibit
solid knowledge of SharePoint, Teams, MS Office software, Windows
operating system (including Active Directory), solve complex software
issues and create a positive experience for end-users. Must exhibit
expertise to result in smooth integrations, scalable SharePoint Websites
that meet all organization design and functionality requirements, and
efficient online collaboration. Essential Duties Ensure availability of
mission critical services such as authentication, Active Directory,
GPOs, DNS, DHCP and access to network resources. Administers large
deployments of Exchange environments and messaging systems, including MS
Active Sync (handheld devices), Active Directory, IIS, Spam/Anti-virus
filtering, and Clustering. Configuration, support, and administration of
Exchange 2016, Active Directory, Windows Server 2016/2022 Datacenter,
SQL 2016/2022, Veeam Backup, and Microsoft SharePoint technologies
Perform on-site technical support for Microsoft Exchange 2016 Monitor
Microsoft server performance, run routine server diagnostic tests,
perform and monitor system backups, and perform cluster failovers
Monitor Exchange message queues, resolve non-deliveries, and perform
message tracking and record status/findings in daily operations log
Create user accounts and mailboxes Perform mailbox moves and restores
Assists in the development and upkeep of our M365 environment,
subsystems and maintenances documentation. Teams and OneDrive
Administrations, responsible for all configuration and support of Teams
and OneDrive functionality to support the end user community. Intune
Administrations, responsible for all configuration and support of MDM
and MAM functionality to support the end user community. Power App
Administrations, responsible for all configuration and support of Flows
and Apps function to support the end user community. Azure Active
Directory Administrations, responsible for all configuration and support
of policies to support the end user community. Maintain and ensure the
stability and reliability of enterprise systems. Handle installation,
configuration, and ongoing support activities of all enterprise systems.
Proactively identify and troubleshoot issues related to enterprise
systems. Monitor systems using provided monitoring tools. Ensure
integration across all systems Maintain documentation of best practices
and support procedures. Lead testing and implementation of all
enterprise systems Train and mentor tier 1 and 2 support resources
Provide tier 2/ tier 3 support for escalations related to specified
systems Seeks and participates in training opportunities in order to
stay current on best practices Proactively research and recommend
updates and upgra es to systems, analyze potential impacts, and
implement as appropriate. ***** OTHER EXPERIENCE AND
QUALIFICATIONS: Strong contextual technical understanding including
solutions design, deployment and migration Ability to diagnose and
resolve technical problems Well-organized and works independently with
attention to detail Ability to make independent decisions but willing to
seek advice from teammates or vendor partners Ability to provide
mentorship to team members Strong digital workplace integration skills
including: Microsoft 365 services suite, identity and security
foundation, adoption of services (Exchange Online, Teams, SharePoint
Online, OneDrive for Business, etc. Knowledge of Microsoft PowerShell
Scripting Ability to work well with departmental personnel and users.
Ability to coordinate and/or lead multiple problems and projects.
Ability to communicate effectively both orally and in writing. Ability
to work the required hours of the position. PHYSICAL DEMANDS: Lifting 50
pounds maximum with frequent lifting and/or carrying of objects weighing
up to 25 pounds. Intermittent standing, walking and sitting; occasional
driving. Using hand(s)/feet for repetitive single grasping, fine
manipulation, pushing and pulling, and operating controls. Occasional
bending, twisting, squatting and reaching. Communicating orally in a
clear manner. Distinguishing sounds at various frequencies and volumes.
Distinguishing people or objects at varied distances under a variety of
light conditions. ***** APPLICATION INSTRUCTIONS: Apply Online:
https://www.governmentjobs.com/careers/browncounty