GREENFIELD Crisis Line & Direct Service Advocate Organization
Description NELCWIT\'s mission is to eradicate domestic and sexual
violence through programs that directly support survivors and by
collaborating with others to build safe, anti-racist, just communities
where all people have dignity and the opportunity to thrive. NELCWIT is
a 501(c)3 nonprofit organization. Direct service employees are members
of the local SEIU 509. Job Summary The Crisis Line and Direct Services
Advocate is a member of NELCWIT\'s counseling and advocacy team based in
Greenfield. This position is scheduled for 35 hours weekly, reports to
the program manager, and is accountable for crisis line shift coverage.
Essential Job Functions Provide support and advocacy on NELCWIT\'s
crisis line for survivors of domestic and dating violence, sexual
assault, and stalking. Provide crisis advocacy and support for survivors
of domestic and dating violence, sexual assault, and stalking who attend
walk-in visits. Work with clients to develop short-term individualized
support plans and referrals for ongoing services. Provide medical
advocacy for sexual assault survivors as needed during scheduled shifts.
Complete all paperwork promptly, including case records and other data
the agency requires. Program Develop safety plans for new and ongoing
clients and provide information and referral services to local outside
agencies. Provide crisis counseling and support for survivors of
domestic and dating violence, sexual assault, and stalking who walk in
for crisis intervention without appointments. Provide medical advocacy
for sexual assault survivors as needed during scheduled shifts.
Collaborate with Safe Plan advocates, police, hospital staff, and court
personnel during daytime hours to assist sexual and domestic violence
survivors with emergency needs. When not providing direct client
services, develop and update materials and work on projects to improve
or enhance the quality of services for survivors. Meet regularly with
the Clinical Supervisor and Program Manager. Attend scheduled meetings
and in-service training as required by the agency and funding agencies.
All other job responsibilities are consistent with the job description
and designated by supervisors. Qualifications Comprehensive
understanding of survivor trauma and the dynamics of domestic violence
and sexual assault, dating violence, and stalking. Basic computer
literacy and ability to use data entry programs. Personal, professional,
or educational experience with understanding domestic and sexual
violence is highly valued. Demonstrated knowledge about empowerment
advocacy and system change. Ability to model and uphold appropriate
boundaries with clients, coworkers, and the community Ability to handle
work-related stress and crises in a calm, professional, and
composedmanner. Commitment to ending systemic and interpersonal violence
and promoting social change by actively fighting sexism, racism,
classism, homophobia, ableism, and all other oppression. Valid Driver\'s
License and access to reliable transportation