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TEKsystems Account Manager in Greensboro, North Carolina

Job Description

Function as the key contact for trade show and brand space clients to assure that client expectations and budget are met by operations team through the direction of the project manager. Also, responsible for keeping the internal sales organization up to date on key developments after the job is sold. Estimate and manage show service vendors for each client job to assure a successful trade show.

  • Key customer contact for production of all trade show and brand space jobs. Present timelines, get artwork, gives updates, discusses any issues or changes. Invoices show services, add-on or change orders. Collects deposits and final payments.

  • Build and maintain effective client relationships, ensuring that all client's needs are heard, understood, and addressed

  • Collaborate with the Project Management Team on internal timelines, communicating and managing changes to clients as necessary

  • Lead client calls & contribute to internal meetings

  • Ensure clear communication to the client regarding roles and responsibilities, scope, budget, schedules, and project status/ action items

  • Manage show services from shipping to show to installation at show to dismantle. Includes service orders to 3rd party decorators, freight, I&D teams, catering, etc. during the duration of job.

  • Maintains relationship with storage clients. Understands their show schedule and proactively works ahead to make sure they are prepared for each show.

  • Track and create change orders (in conjunction with the Project Management Team) for all items outside of the original scope of sign-off and invoice to clients as required

Top Skills' Details

  • 3+ years of Account or Project Management experience

  • Tradeshow Experience (Highly preferred but not required)

  • Must be able to travel (Traveling would mainly be to LA every once in awhile)

  • Strong interpersonal skills

  • Bachelor of Business Administration or Marketing preferred, but not required

  • Work in company’s ERP System to track projects as they move through production. Also work in Exhibit force (resource for client materials)

  • Proficient in Microsoft Office Suite software

  • Leadership qualities, capable of motivating teams and resolving conflicts

Employee Value Proposition (EVP)

After 90 days, will be eligible for bonuses. $250 a month for keeping collections down to 3 unpaid invoices at close of month, $100 for each Kudos (happy client photos from show site or emails from clients sending praise), Closing bonus (still in the works).

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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