This role is responsible for planning and implementing activities and efforts
within the Centralized Purchasing group. Develops, communicates, and
enforces company policies and procedures for purchasing. Responsible for
directly supervising and mentoring a team of Buyers involved in coordinating
and receiving purchase requests from Business Units, creating purchase
requests in Ariba, ensuring products/services are delivered/received in
Ariba, and reconciling invoice/PO/receipt mismatches. Identifies and
creates business value across the organization. Models, leads and trains
others to focus on quality and thoroughness. Expert level understanding of
Purchasing methodology and Charter policies.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the
customer experience.
Cultivate a culture of employee equity and inclusion, learning, respect,
accountability, recognition, and customer service focus
Lead and manage multiple complex BU's/Categories in up to four systems.
Manage day to day activities, sets targets, implements guidelines to
achieve goals
Coach and develop direct reports through continuous feedback and
accountability for business objectives.
Develop goals, documents performance, provides performance feedback and
formally evaluates the work of the employee; provide reward and recognition
for proper and efficient performance.
Identify and develop appropriate training (formal and on the job) is
obtained for staff, and cross-training is provided to support skills
growth, career opportunities and resource load balancing.
Perform front end quality reviews as required to ensure defined standards are
met and high quality purchase requisitions are created / routed for
approval. Formulate training on gaps identified in the quality review.
Manage, troubleshoot, and problem solve any issues that arise in the end
to end process from receipt of purchase request through creation of purchase
requisition, generation of purchase order, receipt of goods and
services, reconciliation of invoice mismatches, to closing of open
purchase ord
Build collaborative partnerships and effectively influence colleagues across
Operations and Procurement to implement key initiatives. Develops and presents
persuasive responses using facts and logic to address concerns.
Partner with business to identify and drive business process improvement
opportunities and system solutions. Serve as subject matter expert and lead
for key purchasing process and technology solutions, and cross-functional
initiatives
Drive operational and transactional efficiency, identify gaps, root causes
and implement resolutions.
Evaluate, recommend and develop best practices for their respective area.
Audit supplier performance on invoice and shipment discrepancies, and work
closely with internal departments to resolve on a as needed basis.
Lead formal communications on Key Performance Indicators (KPI) and Service
Level Agreement (SLA) performance to key stakeholders. Identify and
resolves any missed SLAs.
Actively participate and assist with various process improvement and cost
optimization activities, such as supplier consolidation, product
standardization, item master cleanup and other purchasing-related activities.
Manage multiple on going complex projects for team. Ensure projects are
completed on time through building timelines to achieve goals.
Serve as the integration point to support complex, cross-functional
initiatives.
Assist / support the Sourcing Teams with competitive bid activities.
Perform other duties as assigned and/or required.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to supervise, coach and motivate others
Ability to build trust and relationships with internal stakeholders and
suppliers
Motivated, self-directed work ethic, willing to pursue individual and team
goals
Demonstrated detail orientation with emphasis on accuracy
Demonstrated written and oral communication skills
Ability to manage multiple competing demands and prioritize effectively
Ability to work independently, as well as in a collaborative and dynamic
team environment
Ability to handle multiple projects and seek input to prioritize
Ability to isolate and trouble shoot issues
Demonstrated critical thinking and analytical skills
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Proficiency in Windows suite of office tools
Required Education
Bachelor's degree or equivalent combination of education and experience
Required Related Work Experience and Number of Years
Purchasing or Purchasing-related activities - 5+
Working with an electronic purchasing tool - 3+
Management or supervisory experience - 2+
PREFERRED QUALIFICATIONS
Preferred Education
Bachelor's degree in Business or Supply Chain Management preferred
Preferred Related Work Experience and Number of Years
Supplier negotiation and project management experience - 5+