Charter Communications Inc in Greenwood Village seeks Network Engineer III to
monitor, prioritize, respond, and resolve ticketing queue incidents
using technical knowledge. Troubleshoot networking with an emphasis on OSI
Layers 1-4. Act as technical liaison for the department. Report outages and
changes made to the network, both verbally and via writing. Receive
technical escalations within the department. Communicate impact analyses to
executive leadership. Mitigate impacts to customer experiences as quickly as
po
Requires bachelor's degree in Computer Science, Electronics Engineering,
or a related field. 3 years of experience configuring and troubleshooting
video processing and transport/delivery systems, including Linear,
VOD/SDV, IPVOD, or Video controllers; using ticketing and software
tools such as Remedy, Incident portal, Jira, or Service Now;
networkingwith IPv4 and IPv6, routing with OSPF, BGP, ISIS, and
subnets/prefixes; and using critical service delivery protocols,
including DNS,
*Hybrid (in office and remote) work arrangement is available.
Salary depends on geography, experience, and education; negotiations
begin at $112,798
Apply at charter.com. Refer to ref code