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Whirlpool Corporation IT Senior Business Analyst-Digital, D2C & Marketing in Grimbergen, Belgium

Requisition ID: 60311

ABOUT WHIRLPOOL CORPORATION

Whirlpool Corporation (NYSE: WHR) is committed to being the best global kitchen and laundry company, in constant pursuit of improving life at home. In an increasingly digital world, the company is driving purposeful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit, Yummly and InSinkErator. In 2022, the company reported approximately $20 billion in annual sales, 61,000 employees and 56 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.

The team you will be a part of

The Global IT team is responsible for implementation of the enterprise architecture and the development and maintenance of the organization's computing/IT environment. You together with the team will have the responsibility to determine and develop architectural approaches and solutions, conduct business reviews, document current systems and develop recommendations of how to proceed with the applications.

This role in summary

The IT Senior Analyst is a crucial role within Whirlpool, responsible for bridging the gap between IT and the business. Incumbent would be responsible for analyzing business requirements, identifying and defining solutions, and translating these requirements into technical specifications. As an IT Senior Analyst, you will work closely with business stakeholders and IT teams to ensure that the technology solutions align with business objectives and user needs.

Your responsibilities will include

● Gathering and analyzing business requirements: You will work with stakeholders to identify business needs, gather requirements and translate them into functional specifications. You will have the possibility to use your knowledge and expertise to identify areas for improvement and propose solutions.

● Documenting requirements: you will ensure to document the requirements into a clear and concise manner, ensuring that they are understandable by both technical and non-technical stakeholders.

● Developing solutions: You will liaise with internal and external technical teams to ensure the solutions get developed, you will collaborate with other departments/Business Functions to ensure that the solutions are integrated with existing systems and processes from end-to-end perspective.

● Collaborate with IT development teams to ensure that the technology solutions meet the documented requirements and are delivered on time and within budget.

● Delivery: you will be responsible to ensure that the project is developed to meet business requirements, is delivered on time and within the budget.

● Communication: you will have the possibility to apply your great communication skills by communicating effectively with both technical and non-technical stakeholders, providing training and support to the end users, where needed. They must be able to explain technical concepts to non-technical stakeholders and translate business requirements into technical specifications for IT.

● Stay current with industry trends and best practices related to business analysis and technology solutions.

Minimum requirements

● Bachelor's degree or a 4 year college degree in Information Technology or related field.

● 5+ years of experience as a Senior IT Analyst, preferably in the Manufacturing industry related to Digital/D2C

● Strong analytical skills and ability to translate business requirements into technical specifications.

● Excellent communication skills, both verbal and written, with the ability to communicate technical information to non-technical stakeholders.

● Experience with Agile methodologies and software development lifecycle (SDLC) is a plus.

● Good knowledge of English, both written and spoken

Preferred skills and experiences

● Business acumen: Candidates should have a deep understanding of business operations and processes, and be able to identify areas for improvement that can help drive efficiency and profitability.

● Communication skills: Candidates should be able to communicate complex information in a clear and concise manner, and be able to collaborate effectively with stakeholders across various departments/Business Functions.

● Technical skills: Candidates should have a basic understanding of software development and IT systems, experience with e-commerce platforms, exposure to customer relationship management capabilities within ERP systems. Experience with or exposure to SEO and Content Management platforms is a plus. Experience with VTEX digital commerce is a plus.

● Change management: Candidates should have experience with change management and be able to implement solutions that minimize disruption to business operations.

What we offer

● A company culture based on its values such as integrity & respect, inclusion & diversity, spirit of winning

● New challenges and things to learn every day in a fast paced and high energy environment

● Career growth, training, and global job opportunities, as part of the Whirlpool Group

● Friendly and fun to work in environment

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers (http://www.whirlpoolcareers.com/) . Additional information about the company can be found on Facebook (http://www.facebook.com/WhirlpoolCorp/) , Twitter (http://twitter.com/whirlpoolcorp) , LinkedIn (http://www.linkedin.com/company/whirlpool-corporation/life/) , Instagram (http://www.instagram.com/whirlpoolcorp/) and YouTube (http://www.youtube.com/user/WhirlpoolCorporation) .

At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

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