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Job Category
Sales
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
At Salesforce, the role of the CRM Analytics Solution Engineer requires a combination of intuition for business, deep technical expertise with the CRM Analytics and core Salesforce platforms, solution selling, and the ability to work on cross-cloud selling teams. You will use those skills to design innovative analytic solutions in the flow of a business user's work at some of the most sophisticated organizations in the world. You will be responsible for providing transformational paths to our customers as they seek to adopt a data-driven attitude and transform their businesses in serving their customers, employees, and business partners.
Job Detail Description:
Working in coordination with the core Salesforce sales team, the CRM Analytics Solution Engineer leads the technical sales cycle for Analytics and AI, from vision co-creation through storytelling demonstrations to deep-dive workshops, showing the customer the "how" in addition to telling them the "what". We are seeking a hardworking individual who will thrive in the full spectrum from packaged Intelligent Applications, to custom, to programmatic Analytics solutions. Ideal candidates have previous experience working with the CRM Analytics platform, the Salesforce core platform (including data architecture), business intelligence, AI, analytics, reporting and data integration applications in a customer-facing role.
Your Impact:
Understand and uncover business challenges and issues faced by the customer and be able to lead a targeted discovery session or workshop with business users to define, build and implement solution prototypes and pilots, and then run those pilots from inception to completion.
Build and present customized demos that prove the business value of the solution
Present Salesforce technology infrastructure, including demonstrating deep familiarity with the data architecture, software, networking and security stack
The ability to confidently present and articulate the business value of the Salesforce's cloud-based application suite and Salesforce CRM Analytics platform to managers and executives of all levels
Deliver product, technical, and security related responses on RFPs/RFIs
Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge needed to be effective in the position
Work as a great teammate by providing, learning and sharing new knowledge
Be conversant in integration and data migration approaches to facilitate enterprise-type sales cycles
Multiply your efficiency by enabling adjacent teams to position CRM Analytics
Drive new technologies such as Data Cloud, Generative and Predictive AI
Handle multiple customer engagements concurrently
Attain quarterly and annual objectives assigned by management
Willingness and flexibility to travel as needed
Minimum Qualifications:
B.S. Computer Science, Software Engineering, MIS or equivalent work experience
Minimum of 5-10 years experience in technical pre-sales or consulting
Salesforce Certifications (Admin, Sophisticated Admin, CRM Analytics & Einstein Discovery Con