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Hyatt Materials Manager in GUANGZHOU, China

Description:

行政

Administration

§ 帮助发展并完善详细的部门营运手册,反映出部门内的政策及流程、工序和行为标准。

Assists with the development and maintenance of a detailed Department Operations Manual that reflects policies and procedures, work processes and standards of performance within the Division.

§ 建立并维护历史数据以及按供应商、价格表等分类的资料库。

Establishes and maintains historical data and a library of catalogue referencing suppliers, price list etc.

§ 确保准确编写所有集团、地区、酒店和政府的报告,并及时上交。

Ensures that all Corporate, Regional, Hotel and Governmental reports are compiled accurately and submitted in a timely manner.

宾客服务

Customer Service

§ 礼貌、有效地处理所有内、外部客人的投诉和要求,跟进处理,确保问题得到圆满解决。

Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.

§ 与客人及同事保持良好的工作关系。

Maintains positive guest and colleague interactions with good working relationships.

财务

Financial

§ 监控物料部所有的成本,起草并完善控制手段。

Monitors all cost in the Materials Department and initiates and maintains measures to control these.

§ 通过提供历史信息和成本规划致力于所有预计和商业计划的活动。

Contributes to all forecasting and business planned activities by providing historical information and cost projections.

§ 帮助准备财务部年度商业计划,确保制定的部门目标全面表达了酒店的商业目标和员工的需求。

Assists with the preparation of the annual Finance Business Plan ensuring Divisional Objectives fully address business objectives of the hotel and needs of associates.

§ 协助财务部总监准备并按时更新物料部预算,确保达到目标的同时有效地控制成本。

Assists the Director of Finance with the preparation and regular update of the Materials Departmental Budget and ensuring that targets are met and costs are effectively controlled.

§ 通过使用多技能、多任务和弹性工作表帮助员工效率最大化,从而达到营业的财务目标和客人的期望。

Maximises associate productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.

§ 注意提高生产力水平,满足节约使用设施及工资成本的需求,在合理范围内确保所有设备的最佳部署及能源的有效使用。

Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.

§ 确保遵守酒店、公司和当地法律法规中与财务档案保管、财物处理及证照办理有关的规定,及时准确地报告财务信息。

Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.

营运

Operational

§ 管理采购、收货、仓储、库存控制的所有方面。

Manages all aspects of purchasing, receiving, storage and inventory control.

§ 全面掌握SCALA物料管理系统。

Thorough understanding of the SCALA system (Materials Management System).

§ 负责酒店内部的货品发放,以及准确、及时地将费用分摊到使用部门。

Responsible for the issuing and distribution of inventory items within the hotel, and for the accurate and timely allocation of costs to user department.

§ 有效采购,为货品和服务获取最超值的价格,从而确保酒店成本的最小化。

Ensures that hotel expenses are minimised through the use of effective purchasing and by obtaining the most competitive prices for goods and services.

§ 定期进行市场调查,获得最低报价,积极谈判,从而获得买方最大的价格优势。

Conducts regular market surveys, obtains competitive quotations and aggressively negotiating in order to reap the maximum price benefits of purchasing power.

§ 尽可能地将库存量降至最低,依照运作需求进行供应,并最大限度地提高库存物品的周转和库房的使用空间。

Keeps inventories as low as possible to properly supply the operation’s needs and maximise inventory turnover and space utilisation.

§ 确保库存物品的妥善保管,并依照“先进先出”的周转次序进行发放,以减少浪费和破损。

Ensures that inventory items are stored properly and issued in FIFO rotation to minimise wastage and spoilage.

§ 实行并加强所有运营及控制流程,以确保货物进入酒店及在酒店内部的流通都合理。

Implements and enforces all operating and control procedures to ensure that movement of goods into and within the hotel is properly accounted for.

§ 建立并加强部门内部控制的政策及流程,特别是采购、收货、库存控制、发货及紧急发货。

Establishes and enforces internal control Policy and Procedure throughout the department, regarding purchasing, receiving, inventory control, issuing and emergency issuing.

§ 向总经理、财务部总监、成本主管和相关部门负责人报告费用成本及相关部门的库存及非库存物品的消耗量。

Advises the

General Manager, Director of Finance and Department Heads of the cost and implications of each department’s consumption of inventory and non-inventory items.

§ 如有超量采购或消耗库存品的情况,直接给部门建议并推荐降低成本的方法,如改变货源。

Advises departments directly of any excessive purchases or consumption of inventory and to recommend practices to reduce such cost, including alternative sources for products.

§ 通过申购单得到并协调各部门负责人对有关产品的需求和规格要求,保存申购单和订单的文本记录。

Obtains and coordinates all product and purchase specifications from the various heads of department by means of a purchase request (PR) and maintains files of these purchase requests together with purchase orders (PO).

§ 从不同供货渠道取得3家报价,确保为各部门采购的物品质优价廉。

Acquires three (3) price quotations from various sources to determine the lowest cost while maintaining the best quality for any item(s) requested by the different departments.

§ 负责建立并维护指定的计算机数据,即:库存品,常规储量,包括库存品名、清点地点、计量单位、项目清单和订单在内的项目,及所有库存货品的储量。

Responsible for the creation and maintenance of certain computer data namely: Inventory Items, Par Stock, items to be included as inventory items, re-order points, item listing, Purchase Orders, Unit of Measure, and inventory levels for all items maintained in inventory.

§ 整合采购、收货及发货事宜,协调所需采购的食品及饮料的规格。

Coordinates purchase specifications for food and beverage in conjunction with purchasing, receiving, and issuing.

§ 确保酒店内每个部门以最低价获得符合需求及指定的规格标准的货品和服务。

Ensures that every department in the hotel receives goods and services as required and to the standards they have specified at the best possible price.

§ 会见供货商和商务代表,获取所需产品的规格、报价和其他信息。

Conducts interviews with suppliers, representatives and obtains information, specifications and quotations on any item required.

§ 处理所有信件,按照酒店利益最大化原则谈判并采购。

Handles all correspondence, negotiation and procurement to the best advantage of the hotel.

§ 为所有库存货品挑选可靠的长期供货商,每周或每两周取得一次日用品和其他食品和饮料的价格单。

Selects reliable regular supplies for all inventory items and obtains weekly or bi-weekly price list for daily produce and other food and beverage suppliers.

§ 经首席运营官和财务部总监批准申购单后立即为所有非库存物品下订单。

Places all orders for non inventory items once the purchase request has been approved by the Director of Finance and Manager/Chief Operating Officer.

§ 根据既定和审核的库存量及库存水准补充所有库存物品。

Places all orders for the inventory items based upon established and audited par stocks and inventory levels.

人事

Personnel

§ 招聘、筛选物料部员工。招聘时遵循酒店原则,选择员工以能力为准绳。

Recruits and selects all Materials associates. To follow hotel guidelines when recruiting and use a competency-based approach to selecting associates.

§ 监察物料部员工准时上班及出勤形象,确保员工制服穿着正确,且遵守酒店和部门的仪容标准,维持高标准的个人形象和卫生。

Oversees the punctuality and appearance of all Materials associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.

§ 引导物料部员工实行年度行为发展讨论,对他们的专业发展目标给予支持。

Conducts annual Performance Development Discussions with Materials associates, supports them in their professional development goals.

§ 与进修与培训发展部经理和部门培训员协调,为所有的物料部员工制定并实行有效的培训计划。

Plans and implements effective training programmes for all Materials associates in coordination with the Learning and Development Manager and Departmental Trainers.

§ 在每月例会上不间断地提供反馈和帮助,从而支持部门培训员的工作。

Supports Departmental Trainers through ongoing feedback and assistance at monthly meetings.

§ 通过适当的培训、训练和/或督导提高物料部员工的技能和效率。

Develops the skills and effectiveness of all Materials associates through the appropriate training, coaching, and/or mentoring.

§ 准备并公布每周工作日程,确认其包括了必需的项目及其他关键的行为指数。

Prepares and posts weekly work schedules, making sure that they reflect business needs and other key performance indicators.

§ 鼓励员工成为有创新和挑战精神的人,对员工为部门成功运行所做的贡献表示肯定。

Encourages associates to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.

§ 支持人本品牌的落实,示范并加强凯悦价值观和文化特征。

Supports the implementation of The People Brand, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.

§ 确保员工完全理解并遵循员工守则和规范。

Ensures that associates have a complete understanding of and adhere to associate rules and regulations.

§ 确保员工遵守所有酒店、公司及地方法规,以及酒店政策及流程中与防火、危害和安全相关的部分。

Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.

§ 反馈员工敬业度调查的结果,确保其做出了相应改变。

Feedback the results of the Associate Engagement Survey and ensure that the relevant changes are implemented.

其他

Other Duties

§ 充分了解国家法规中有关员工和公司关系的规定。

Is knowledgeable in statutory legislation in associate and industrial relations.

§ 理解并严格遵守员工手册中的规章纪律,以及与防火、卫生、健康和安全相关的酒店政策。

Understands and strictly adheres to Rules and Regulations established in the Associate Handbook and the Hotel’s policies concerning fire, hygiene and health and safety.

§ 确保高标准的个人形象和仪表。

Ensures high standards of personal presentation and grooming.

§ 在任何时间表现负责的管理和行为,以积极的形象代表酒店管理团队及凯悦。

Exercises responsible management and behaviour at all times and positively representing the hotel management team and Hyatt.

§ 与酒店的竞争对手、合作伙伴及其他组织派来的相关代表保持牢固而专业的关系。

Maintains strong, professional relationship with the relevant representatives from competitor hotels, business partners and other organisations.

§ 根据行业、公司和酒店对物料部的指引回应需求做出改变。

Responds to changes in the Materials function as dictated by the industry, company and hotel.

§ 按要求出席培训课程和会议。

Attends training sessions and meetings as and when required.

§ 执行任何合理的任务及额外职责。

Carries out any other reasonable duties and responsibilities as assigned.

Qualifications:

同等职位工作经验

Primary Location: CN-44-Guangzhou

Organization: Hyatt Regency Guangzhou Zengcheng

Job Level: Full-time

Job: Procurement and Purchasing

Req ID: GUA001339

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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