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Director, Wireless Operations AM&D Heart (Malvern, PA or Hamilton, NJ)
The Director of the Wireless Operations will provide direct and indirect support for our staff at multiple Independent Diagnostic Testing Facilities (IDTF) throughout the United States that provide remote cardiac monitoring services.
Your role:
Oversee the Wireless Monitoring business operations that comprises a 24/7/365 operation.
Ensure wireless monitoring services are provided based on the constant fluctuation of sales volumes, to include core elements of staffing and the provision of care, treatment and services related to each other through an integrated and cyclical process that may occur over minutes, hours, days, weeks, months, or years.
Evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience while focusing on quality and efficiency measurements.
Monitoring quality assurance, productivity and attendance of all employees and affect appropriate change; conduct routine staff meetings and provide mentoring to direct reports.
Comfortable traveling quarterly.
You're the right fit if:
You’ve acquired 5+ years of experience in an operational leadership role. Experience managing multiple sites or experience in the medical field is preferred.
Your skills include business strategy, KPI/quality management, decision making, leading and developing teams while meeting deadlines, and provide support.
You have a bachelor’s degree; master’s degree is preferred .
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position (https://www.careers.philips.com/na/en/office/remote-sedentary-work-physical,-cognitive-and-environmental-pce-job-requirements) .
You’re an excellent communicator (verbal and written), have the proven ability to drive change, thrive in a high-volume fast passed environment, lead with integrity, a good listener with a high level of patience, and the ability to identify problems.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business (https://www.philips.com/a-w/about.html) .
Discover our rich and exciting history. (https://www.philips.com/a-w/about/our-history.html)
Learn more about our purpose. (https://www.philips.com/a-w/about/environmental-social-governance/our-purpose)
Read more about our employee benefits (https://www.careers.philips.com/na/en/best-employee-benefits) .
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here (https://www.careers.philips.com/global/en/diversity-and-inclusion) .
Philips Transparency Details
The pay range for this position is $108,000 to $196,000, annually. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here (https://www.careers.philips.com/na/en/best-employee-benefits) .
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
#LI-PH1
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
Equal Employment and Opportunity Employer/Disabled/Veteran