Description:
- 协助餐厅经理确保根据经营理念对部门进行高效地管理,根据标准提供礼貌、专业、高效和灵活的服务。
Assists the Outlet
Manager to ensure that the outlet is managed efficiently according to the
established concept statement, providing courteous, professional, efficient and
flexible service at all times.
- 在部门内凡事亲历亲为,始终在餐厅参与运营,特别是在工作繁忙期间。
Is a hands-on
manager and is present at all times in the Outlet, especially during busy
periods.
- 建立并严格遵守所有运营设备、用品和备用品的库存量,保证餐厅的顺畅运营。
Establishes and
strictly adheres to the par stocks for all operating equipment, supplies,
inventoried items, and to ensure that the outlet is adequately equipped.
Assists in
conducting monthly inventory checks on all operating equipment and supplies.
- 在餐厅经理缺勤时,就每日准备、服务及菜单为员工召开班前沟通会。
In the absence of
Outlet Manager, conducts daily pre-shift briefings to associates on
preparation, service and menu.
Liaises with the
Culinary Department on daily operations and quality control.
- 具备充足的菜单和酒水知识,能够向客人推荐和促销餐饮产品。
Has a thorough
knowledge and understanding of all food and beverage items in the menu and the
ability to recommend Food and Beverage combinations and upsell alternatives.
Ensures that the
outlet is kept clean and organised, both at the front as well as the back of
house.
Liaises and
organises with Housekeeping Department that the established cleaning schedules
are strictly adhered to.
Conducts regular
inspections of the Outlet ensuring standards of cleanliness is maintained at
all times.
Coordinates and
maintains machine maintenance reports and records.
- 处理客人所有关于食品、酒水和服务方面的要求以及疑问。
Handles all guest
requests and inquiries on food, beverage and service.
Ensures that all associates
establish a rapport with guests.
Primary Location: CN-33-Hangzhou
Organization: Park Hyatt Hangzhou
Job Level: Full-time
Job: Food and Beverage
Req ID: HAN000708
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.