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Description:
The Administrative Assistant will report to the General Manager. This position will work closely with the GM and 3rd party accounting to ensure service is of the highest quality, including answering phone calls, online reviews, and emails.
Job Duties:
Assisting manager with procurement, RMA returns, and shipping as needed.
Utilizing multiple dashboards for merchants, POS systems, and manufacturers to aid in alerting GM to any breakdowns or faults of equipment.
Receiving work requests from manager and accounting.
Maintaining knowledge of all products and services.
Assisting with documentation of workflow and work procedures.
Helping GM with filing and organization of service tickets, procurement and RMA’s or any documentation.
Assisting accounting by keeping accurate files of banking statements, bills to be paid, merchant statements, and any business-related incoming material.
Making sure every customer call gets answered and solve to the bet of his/her ability.
Reconciliation of credit card receipts and bank statements
Working with in-house third-party accounting to collect expense reports from GM, techs for reconciliation.
Dealing directly with the customers via phone email or social media.
Maintaining all social media requests and responses.
Schedule:
Monday - Friday
8:00am - 4:00pm
open to less hours if requested
potential hybrid schedule in the future
Skills & Qualifications:
Proficiency in Microsoft Office required: Word, Excel, Outlook, and QuickBooks
2+ years experience as an administrative assistant
Experience Level:
#ACMilitarySupport
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.