Job Description
Description
We are seeking a positive, experienced individual to join our management team. District Managers are responsible for directing the operations of the restaurants in their district, in accordance with brand and franchise standards, remaining engaged with guests and employees to continually improve upon and maintain the overall success of their assigned district.
Principal Duties and Responsibilities:
Manage and lead daily operations in the district, striving towards excellence and continual improvement
Fiscal responsibility for the district; Delegating and leading processes, meeting or exceeding sales goals, working within budgets, executing marketing initiatives, and overseeing and managing cash handling; Understand and respond to financial reports and utilize information to take action to increase profitability
Lead and develop a dedicated team; Recruiting, interviewing, hiring, and motivating team members
Continually train Store Managers; Ensure understanding of scheduling based upon line-bars, and food cost management through par level ordering, inventory, and tracking waste; Collaborate and follow-up with Training Manager/s for new hires
Effectively communicate daily with team members; Spend 4 – 8 hours per week with managers coaching and providing feedback; Continually recognizing achievements and resolving employee concerns; Hold bi-weekly team meetings; Adhere to applicable employment laws
Maintain an elevated level of focus on 100% Guest Satisfaction by example and exceptional service
Ensure all company policies and procedures are adhered to including but not limited to food safety and cleanliness, product promotions, cash handling, loss prevention, cell phone usage, uniforms, and attendance, holding crew accountable and documenting any necessary disciplinary action
Ensure safety and security of team and guests; Ensure performance of store level preventative maintenance of equipment and machines; act on property, building or equipment maintenance
Responsible for store coverage in Manager’s absence to include any staffing shortages as well as weekends and holidays as needed; Ensure stores open and close as scheduled
Be willing to maintain involvement within in the district’s community
Compensation and Benefits:
Competitive salary
Paid vacation
Company sponsored Health & Dental Insurance Program
A leadership team that provides training and support
Opportunities for personal career growth within our team
You are applying for work with a franchisee of Dunkin’ /Baskin-Robbins not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Dunkin’ trademarks, logos, and designs are trademarks of DD IP Holder, LLC. Used under license.
Requirements
Strong leadership abilities to successfully develop, manage and retain a team
Excellent interpersonal skills to be an example in providing the highest level of customer service
Strong organizational skills both tangible and administrative; Strong communication skills
Desire to be a team member within a growing organization
A positive attitude; elevated level of integrity; strong work ethic; ability to multi-task and resolve conflict
Regional and/or management experience; Knowledge and understanding of restaurant operations
High School Diploma or GED
ServSafe and Food Allergen Awareness Certification
Ability to lift objects up to 50 lbs
Must be able to stand for extended periods of time
Must have a valid drivers license
Must be 21 years of age or older
About
Why DUNKIN'?
Sure, it's the coffee and the tasty baked goods. But more than that, it's the people behind the counter, who make Dunkin' Donuts what it really is, creating a culture and place that isn't the typical fast-food joint. It is the fast-paced, fun- paced world of Dunkin' Donuts.
© 2020. Catalano Management, LLC/Route 65 Management, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.