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University of Southern Mississippi Graduate Admissions Specialist in Hattiesburg, Mississippi
Graduate Admissions Specialist
The University of Southern Mississippi is currently accepting applications for the position of Graduate Admissions Specialist.
118 College Drive
Hattiesburg, Mississippi, 39406-0001
Division Provost and Sr VP for Academic Affairs
Position Type Staff
Employment Status Full Time
Grant Funded No
Salary Range 11.95 - 15.61
Posting Close Date October 27, 2021
Special Instructions to Applicants
Please provide a cover letter addressing your qualifications for the position, a current CV or resume', and names and contact information for 3 references.
The Graduate Admission Specialist must have the ability to learn procedures and activities of graduate admissions; communicate with and advise prospects, faculty, and academic schools individually via phone, email, and/or in person on matters related to admission. The position works extensively with the computerized customer relations management system (CRM) by processing application files for graduate admission consideration (enters transcript data, determines accreditation of transcript institution, calculates GPA, verifies authenticity and enters test scores) and prepares files for school review. This person must have the ability to think critically about processes, self-correct mistakes and report them as necessary.
Primary Duties and Responsibilities
Processes graduate admission application files. Enters transcripts, GPA, test scores, and other data into the Radius automated graduate admission system and prepares files for program admission review. Communicates with prospective graduate students regarding the use of application software and about any missing items necessary for admission. Verifies authenticity of test scores and transcripts; determines if an institution is accredited.
Performs GPA calculations on all admissions applications and ensures all necessary application requirements are met in order to complete the application process. Publishes official decision letters into student portal once final decisions have been sent from programs.
Communicates with potential graduate students. Responds to email inquiries regarding Graduate Admissions. Answers telephone calls regarding: admissions requirements, status of admission application including portions of missing application documents, and departmental questions regarding prospective students.
Imports GRE/GMAT scores from test databases to Radius on a daily basis and updates test requirements on applications. Handles all processing of electronic transcripts sent from institutions through third party vendors.
Maintains other data processing needs in the admissions office including, but not limited to: updating immunization records in SOAR and assigning/releasing holds on accounts as needed; processing application fee waivers; updating change of start terms; oversees the duplicate management process in Radius.
Assists with training new employees, graduate assistants, and student workers in admissions application database.
Performs other duties as assigned.
High school diploma
Knowledge, Skills & Abilities
Knowledge of PeopleSoft or similar database; Microsoft Word and Excel.
Must have excellent organizational skills, accuracy, and attention to detail.
Must have proven ability to work independently as well as effectively in teams. Flexibility, a positive attitude, and exceptional work ethic are essential.
Excellent oral and written communication skills and demonstrated editing, proofing and writing experience. Ability to write clear and concise correspondence; ability to interact effectively with various stakeholders.
Demonstrate ability to interact with faculty, students, and staff in a professional manner.
Must have strong customer service focus with demonstrated commitment to creating a positive work environment.
Open and ongoing communication and follow-up with direct supervisor are essential.
Must demonstrate ability to present ideas to increase efficiency.
Experience using Radius CRM and Peoplesoft is preferred.
About The University of Southern Mississippi
The University of Southern Mississippi (USM) is a comprehensive public research institution delivering transformative programs on campuses in Hattiesburg and Long Beach, at teaching and research sites across the Mississippi Gulf Coast, as well as online. Founded in 1910, USM is one of only 131 universities in the nation to earn the Carnegie Classification of Institutions of Higher Education's "R1: Doctoral Universities - Very high research activity" designation, and its robust research enterprise includes experts in ocean science and engineering, polymer science and engineering, and large event venue safety and security, among others. USM is also one of only 37 institutions in the nation accredited in theatre, art and design, dance and music. As an economic driver, USM generates an annual economic impact of more than $600 million across the state. USM welcomes a diverse student body of more than 14,000, representing 71 countries, all 50 states, and every county in Mississippi. USM students have collected four Truman Scholarships and 37 National Science Foundation Graduate Research Fellowships, while also leading Mississippi with 27 Goldwater Scholarships, an honor that recognizes the next generation of great research scientists. Home to the Golden Eagles, USM competes in 17 Division I sports sponsored by the National Collegiate Athletic Association (NCAA). For more information, visit www.usm.edu.
As an Affirmative Action/Equal Employment Opportunity employer/Americans with Disabilities Act institution, The University of Southern Mississippi encourages minorities, women, veterans and persons with disabilities to apply.
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