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| JOB SUMMARY |
| |
| The Detention Officer performs inmate detention and care work in the |
| County Detention Center. Employees in this class work a rotating |
| 12-hour shift and perform inmate intake, detention, care, transport, |
| observation, and release work in accordance with established policies |
| and procedures. Work includes the observation and accompaniment of |
| inmates inside the Detention Center and related care and |
| recordkeeping requirements; and employees may be assigned to any work |
| area within the facility and may also be assigned to accompany |
| inmates to court or other assigned locations. Patience and firmness |
| are required in frequent contacts with some violent, suicidal, and |
| mentally unstable inmates. Work is performed under the direct |
| supervision of the shift supervisor on the assigned shift, and is |
| evaluated through observation. |
| |
| ESSENTIAL JOB FUNCTIONS |
| |
| - Makes regular rounds of detention facilities to assure safety and |
| security of inmates. |
| - Monitors inmate activity. |
| - Processes incoming inmates, completes necessary intake paperwork, |
| searches prisoners, obtains and secures inmates personal |
| property, assigns and escorts inmates to proper holding |
| facilities, advises inmates of Detention Center rules and |
| regulations. |
| - Oversees the security and activities of inmates; supervises meals |
| and cleaning of facilities; distributes personal property; |
| monitors inmates medial status and takes actions when illness or |
| injury is suspected. |
| - Distributes personal hygiene items, meals, linens, clothing, and |
| other items to inmates; checks on intoxicated and other inmates |
| in special medical or mental conditions. |
| - Prepares inmates for court. |
| - Supervises inmates in the cleaning of cells, office areas, |
| clothes, and linens. |
| - Transports inmates to court, other detention facilities, medical |
| and mental health treatment, and other necessary trips, usually |
| locally; accompanies other officers to transport multiple |
| inmates. |
| - Distributes trays to inmates. |
| - Maintains logs of activities during the shift. |
| - As directed, returns personal property to individual; completes |
| forms providing required documentation of release |
| - Performs other related duties as assigned. |
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Knowledge, Skills and Abilities
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| KSA Details- |
| |
| Knowledge, Skills and Abilities: |
| |
| - Knowledge of local government operations, policies a d plans, and |
| modern office practices and procedures. |
| - Knowledge of Microsoft Word, Excel, PowerPoint, and other similar |
| programs. |
| - Knowledge of federal, State, and local laws pertaining to inmate |
| sentencing pretrial conditions, and release. |
| - Knowledge of policies and procedures covering inmate security, |
| classification, care, and discipline. |
| - Skill in prioritizing and organizing work. |
| - Skill in verbal and written communication. |
| - Ability to exercise sound judgment in routine and emergency |
| situations. |
| - Ability to work in a hazardous and confining work environment. |
| - Ability to deal tactfully and firmly with inmates and the public. |
| - Ability to prepare and maintain accurate records. |
| - Ability to maintain effective working relationships with |
| supervisor, other employees, and the public. |
| - Ability to actively listen to inmate conversations and sounds in |
| the facility and exercise judgment in determining potential |
| security problems. |
| - Ability to meet and deal with employees and the public in an |
| effective and courteous manner. |
| - Ability to get along with others, and work effectively with the |
| public and co-workers. |
| - Ability to work flexible hours, including shift work. |
| - Ability to multi-task and work within deadlines. |
| - Ability to deal with confidential and sensitive matters. |
| - Ability to use computers for data entry, word processing, and |
| accounting purposes. |
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| Qualifications- |
| |
| Education and Experience: |
| |
| Requires a high school diploma or equivalent and related experience, |
| or equivalent combination of education and experience. Coursework in |
| law enforcement or detention is preferable. |
| |
| Licenses or Certifications: |
| |
| - Possession of a valid drivers license. |
| - Must meet the minimum standards set by the State of North |
| Carolina for detention facility personnel. Employees not meeting |
| the minimum standards set by the State of North Carolina for |
| detention facility personnel should be placed in a trainee |
| progression with a salary below hiring rate until minimum |
| standards are met. |
| |
| Special Requirements: |
| |
| Must be able to work flexible hours, including shift work. |
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Physical Requirements and Work Environment
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| PHYSICAL DEMANDS