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Description

At Amazon we strive to be Earth's most customer-centric company. Our passion for invention leads us to continually pioneer and globalize new businesses and customer offerings. As a result Amazon continues to grow and evolve across many different business lines.

In supporting this growth and evolution, Amazon Finance Operations (FinOps) goal is to deliver seamless procure-to-pay, order-to-cash and payroll processes that enable geographic and market expansion across all Amazon’s businesses, from Retail, Digital and Advertising through to AWS and Logistics, while ensuring regulatory and legal compliance. As part of this growth we now seek a Customer Obsessed, Results Driven Senior Program Manager to join our expanding FinOps Program Management Office (PMO) in the America's region.

Amazon’s not an average company and this is definitely not your average Program Management position. You’ll have the opportunity to really make a difference in a high growth environment where your ability to drive a portfolio of complex programs and projects to successful, high quality, on-time launches will be key. This is an exciting, hands-on opportunity to join an area that touches every aspect of Amazon’s wide range of businesses globally.

Your responsibilities will include:

· Delivering complex, large scale programs and projects from initiation through delivery by leading cross-functional, geographically diverse project teams.

· Understanding the business requirements and then ensuring these can be implemented from a people, process, policy and technology perspective by working with Amazon’s technical teams to effectively design, develop, test and launch scalable solutions that address customer needs while meeting our high controllership standards.

· Ensuring consistent and efficient execution of projects, adhering to Amazon’s governance and project methodology frameworks, to deliver optimal, high-quality, scalable solutions. This includes effective communication of project progression to stakeholders across all levels of the organization.

· Identifying and mitigating potential risks and obstacles by collaborating closely with business partners, key stakeholders and team members. Ensuring Plan B’s are always in place.

· Continually strengthening FinOps effectiveness with a relentless focus on identifying and delivering continuous improvement opportunities.

Who are we looking for?

The successful candidate will bring a demonstrated ability to deliver large scale, complex business program implementations in fast-paced, deadline driven and virtual environments, ideally involving systems development and integration. Additionally, they will have a proven ability to learn quickly, distill complex scenarios into easily understandable synopses and communicate persuasively, in both written and oral form.

Finally we require someone who can apply structured and analytical thinking to solve problems, while motivating their project teams, through superior influencing and inter-personal skills, to resolve conflicts, drive cross-functional decision making and deliver results.

Amazon highly values diversity and has a number of initiatives in place to facilitate career opportunities and support individual career growth, including flexible working. There is a structured and supportive on-boarding environment to support new starters in getting up to speed quickly.

We are open to hiring candidates to work out of one of the following locations:

Heredia, H, CRI

Basic Qualifications

• 5+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field