Are you looking for more than just a job and want to make difference? If so, then join the National Student Clearinghouse talent community and discover your impact today!
We are a nonprofit, nongovernmental organization and the leading provider of educational reporting, data exchange, verification, and research services. Serving the education, workforce and learner communities has been at the heart of our mission for over 25 years. Our work performed in a trusted, secure, and private environment provides numerous time- and cost-saving benefits to students, schools, administrators, and requestors.
About the Role:
Do you enjoy being a key contributor in a digital modernization effort to reengineer and migrate applications from on premise to a hybrid cloud environment? Want to tap your technical skills and experience to implement innovative cloud computing solutions and solve technical problems? Are you interested in actively participating in the implementation of a highly available infrastructure that spans multiple regions and availability zones? Would you like to do this using the latest cloud computing technologies? If so, this is the job for you! The Senior Engineer, Cloud position works as part of a team responsible for operating and maintaining cloud infrastructure with a focus on security and reliability. Be here for the day the on-prem servers are shut down for the last time!
Currently, this position is 100% telework, however, as our company starts to return to our new normal, a hybrid work pattern, this position may be required to periodically work on-site at our office and the frequency would depend on the department/division's requirements. Therefore, candidates must either reside within a reasonable distance to commute to our office or be willing to travel to our office in Herndon, when required.
How You Contribute:
Customer Focus:
- Actively participate in the reengineering and migration of on-premise applications to AWS.
- Support applications in an AWS environment comprised of custom-built applications, SaaS solutions, and open-source components.
- Ensure all application services are monitored and performance meets or exceeds established SLAs.
- Administer access, rights, and privileges to Clearinghouse staff in AWS.
- Configure, monitor, and manage AWS cloud management services.
- Ensure continuous operation of servers and components through effective patch management, backup and archival of data, and ensuring that monitoring/alerting needs are met.
Optimizes Work Processes:
- Create, maintain, and operate all servers and infrastructure devices including troubleshooting, patching, backups, monitoring and alerting, architectural and operational documentation, creating and managing AWS VPC, URL proxies, and Bastion Hosts.
- Develop and deploy automation infrastructure as code using the AWS Cloud Formation templates as part of the using CI/CD process. Ensure that any infrastructure deployed is correctly sized based on the environment needs and projected volume of data/transactions tools.
- Ensure all application components are monitored, performance is baselined, and actual performance meets or exceeds established SLAs.
Collaborates:
- Ensure all application components are monitored, performance is baselined, and actual performance meets or exceeds established SLAs.
- Collaborating with application support teams, architects, and others in support of IT projects.
Communicates Effectively:
- Actively participate with scrum teams in the development of new functions and features by provisioning needed services, assigning access levels, and eveloping cloud formation templates to deploy infrastructure as software in all environments.
- Effectively monitor cloud optimization strategies, budget planning, governance, and reporting within AWS and Azure.
- Create and maintain system documentation (e.g., network/system architecture, daily operational procedures, disaster recovery procedures, and checklists) for AWS systems.
- Monitor system components and application processing to proactively identify incidents, resolve issues, and participate in root cause analysis.
- Collaborate and share knowledge with team members.
Be Open and Authentic:
- Establish and maintain a strong working relationship with all team members.
- Demonstrate openness with positive intent for entertaining new perspectives and ideas.
Position may be required to perform other duties as required. These essential functions are representative of those that must be met by an employee to successfully perform the job. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions.
What You Bring to the Table:
- Bachelors degree in Computer Information Systems, Computer Science or other related technical field or some equivalent combination of education and experience. including through military service will also be considered.
- Possession of an AWS SysOPS Administrator Associate certification is highly desirable.
- 10+ years of overall IT experience and 5 years of experience in roles supporting IT infrastructure.
- 3 - 5 years of related AWS cloud-based IT infrastructure experience.
- Experience with:
- Managing and monitoring AWS SysOps using tools such as Cloud Watch, Cloud Trail, and X-Ray, etc.
- Experience in traditional infrastructure migration to AWS cloud environment
- Working knowledge of SVN, GIT, AWS Code Commit.
- Cloud security using Guard Duty, Security Hub, WAF Rules, Service Policies, Guard Rail, AWS Control Tower IAM Roles and Policies.
- Working knowledge of Networking Elastic Load Balancers (ELB), VPN, Transit Gateway, Direct Connect and VPC Peering.
- Windows and/or Linux operating system experience in administration and troubleshooting.
- System installation of high availability/fault tolerance IT environments, including cloud, networking, and back- end data systems.
- Collaborating with application support teams, architects, and others in support of IT projects.
- Disaster Recovery planning and execution.
- Demonstrated ability to provide backup system operation.
- Familiarity with the ITIL service delivery, including system processes and documentation (architectural, logical, functional drawings and creation and maintenance of standard operating procedures).
- Strong organizational skills (must be detail-oriented), and the ability to resolve problems quickly and successfully.
- Excellent communication skills with the ability to communicate technical and nontechnical messages to all levels of staff.
- Demonstrates ability to work independently with little supervision and be a team player.
- Must live within a commutable distance to Herndon, VA or in one of the Clearinghouse's approved States for hiring purposes. Refer to our HR Policies Page, located on our Careers site atfor more details.
Physical Demands:
Use of a computer for 8 or more hours a day.
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