Company Description
Visa is a world leader in payments and technology, with over 259 billion
payments transactions flowing safely between consumers, merchants,
financial institutions, and government entities in more than 200 countries
and territories each year. Our mission is to connect the world through the
most innovative, convenient, reliable, and secure payments network,
enabling individuals, businesses, and economies to thrive while driven by
a common purpose - to uplift everyone, everywhere by being the best way to pay
Make an impact with a purpose-driven industry leader. Join us today and
experience Life at Visa.Job Description
Visa Direct is a payment service that Visa provides to clients (sending and
receiving financial institutions, processors, merchants, and service
providers) to facilitate fund transfers/disbursements to accounts around
the world using push payment technology. Visa Direct consumer and business
applications include person-to-person (P2P) transfer, person to
micro-business transfer (e.g., payouts to shared economy providers),
funds disbursement (e.g. insurance claim disbursements), and more. The
push payments market is estimated to be more than 80 trillion USD of payment
vo
This role will be a key member of the North America Visa Direct Ecosystem,
Enabler & Product Solutions team which is building the infrastructure to
drive Visa Direct's exponential growth.
He/she will be the product leader responsible for planning,
coordinating, and driving Visa Direct product feature requirements,
delivery, launch, and adoption of new features in North America. This role
will be responsible for leading complex strategic initiatives to meet the
requirements of large-scale adoption of Visa Direct products and services. The
successful candidate will be responsible for the development and successful
delivery of bespoke ecosystem & product solutions for strategic clients
(e.g., acquiring bank sponsors, acquirer processors, corporate
treasury management banks, merchants, remitters and strategic fintech
partners)
The role will be required to interact and influence others across multiple
organizations and will need to have the ability to work across a matrix
business organizational structure and closely liaison with architecture,
technology, rules, and merchant acceptance teams.
The candidate requires strong understanding of the payments landscape and
technologies, prior market research & analysis expertise and ability to
co-design solutions with partners and guide them throughout the integration
process.
Essential Functions
Client Engagements
Partner closely with clients in consultative SME capacity to design and
implement bespoke solutions.
Lead large scale integration initiatives with key Visa clients from concept
though implementation.
Apply deep payments and treasury banking expertise to the development and
implementation of new uses cases and integration patterns.
Become 201/301 level savvy with product and policy changes and serve as a
subject matter expert for the North America Visa Direct team on Card,
Account and Wallet endpoints, Yellow Pepper and Debit Processing Services.
Acquire deep understanding of Visa Direct API's to articulate complex API
flows to clients.
Clearly articulate business requirements and partner with the product platform
& technology teams to introduce new product features and enhancements.
Develop expert knowledge of relevant value-added services, identify
opportunities for clients to benefit from utilizing those services, and
build a convincing storyline for them to adopt & implement those services.
Coordinate customization work with the product platform and technology teams
and ensure that bespoke solutions are built for future scale and adoption.
Engage early in the product development process in order to provide input in
the design and development stage, manage business requirements documentation
review and work with product owners to build out functional specs for deeper
dive into new features.
Represent North America in internal global policy and product forums to weigh
in on new product development initiatives, features and functionality as
well as rules and mandates.
Collaborate with cross-functional business, product, technology, client
services & other teams to drive best in class client solutions & product
offerings based on regional market feedback.
Operational Excellence
Participate in RFI and RFP response initiatives articulating how Visa Direct
product and Value-added services meet client requirements.
Develop and deliver bespoke solutions for clients to help generate additional
business & revenue opportunities.
Conduct workshops to understand client needs, share product roadmaps,
co-design solutions.
Communicate effectively with clients and internal stakeholders at various
levels (including executive leadership).
Produce solution presentations for internal stakeholder consumption and
external client facing discussions.
Product Documentation
Manage periodic updates to product documentation and collaborate with global
stakeholders on communication impacts including development of FAQs,
internal memos, and Visa Business News (VBNs) articles.
Develop/approve business release articles and API release notes prior to
client communication.
Deepen cross-functional coordination and provide direct input to enhance
policy development, working closely with Ecosystem, Policy, Legal,
Risk, and other business colleagues at the market, regional, and global
levels.