Company Description
Visa is a world leader in payments and technology, with over 259 billion
payments transactions flowing safely between consumers, merchants,
financial institutions, and government entities in more than 200 countries
and territories each year. Our mission is to connect the world through the
most innovative, convenient, reliable, and secure payments network,
enabling individuals, businesses, and economies to thrive while driven by
a common purpose - to uplift everyone, everywhere by being the best way to pay
Make an impact with a purpose-driven industry leader. Join us today and
experience Life at Visa.Job Description
The Opportunity
We are currently seeking a Staff Site Reliability Engineer within the IT
Disaster Recovery organization. The Staff Site Reliability Engineer will work
to advance the development and execution of the Disaster Recovery Program
within VISA. In this position the Staff Site Reliability Engineer will be
expected to establish new standards for the design and technical
implementation of disaster recovery capabilities for applications and
infrastructure across core Visa platforms. The Staff Site Reliability Engineer
will play a lead role on the VISA's Disaster Recovery (DR) team and will
work with systems and business teams to identify risks in the environment to
create viable recovery solutions and mitigation plans.
The Work itself
Work with all the Business and Technology units within VISA to define
critical, time-sensitive functions along with the associated recovery time
objectives and recovery point objectives.
Create a best-practices DR program to protect VISA's information assets,
ensuring appropriate information security measures and disaster recovery
processes are in place.
Lead technical oversight for ITDR programs across key Visa platforms.
Define DR program scope, goals and deliverables that support business goals
in collaboration with senior management and stakeholders.
Validate existing application and system architectures to ensure expected DR
objectives and measures are being achieved.
Develop emergency management plans for recovery decision making and
communications to ensure appropriate decision making occurs to support RTO and
RPO requirements.
Work with different departments and business functions within VISA to
understand business processes and uncover potential risks.
Ensure the validity of the business continuity plan and program through
regular testing and plan updates and maintenance.
Use Service Impact Assessments (SIA) to develop scenarios to re-establish
operations from various types of technical disruptions.
Create and maintain required documentation which at a minimum should include
impact analysis, risk assessment, and DR/resiliency standards for
service architecture and technology domain patterns.
Lead annual DR/BCP testing activities to ensure VISA is prepared to keep or
bring systems online during a DR/BCP event.
Lead the governance, documentation, and coordination with various
technology teams and stakeholder in executing the Visa's Offline Backup &
Recovery program.
This is a hybrid position. Hybrid employees can alternate time between both
remote and office. Employees in hybrid roles are expected to work from the
office 2-3 set days a week (determined by leadership/site), with a
general guidepost of being in the office 50% or more of the time based on
business needs.Qualifications
Basic Qualifications
*5 or more years of relevant work experience with a Bachelors Degree or at
least 2 years of work experience with an Advanced degree (e.g. Masters,
MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications
*6 or more years of work experience with a Bachelors Degree or 4 or more years
of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD,
MD) or up to 3 years of relevant experience with a PhD
*3 years' experience working with IT departments in building Disa ter
Recovery/BC plans.
*4+ years working knowledge of critical business processes, products,
and services.
*2 + years' experience as a Technical Architecture with strong application
of Resiliency Architecture and Design Patterns.
*Excellent verbal/written communication, administrative, and computing skills.
*Good understanding of Application/System/Infrastructure architectures and
Backup/Restoration solution and strategies that can be implemented to
maximize data availability and mitigate the risk of business interruption or
data loss.
*Strong understanding of BCM and its integral partnership with IT Disaster
Recovery at both technical and business levels.
*Excellent program/project management skills.
*Capable of developing strong and cooperative inter-departmental partnerships
for joint actions.
*Experience with creating, presenting, and deploying an enterprise
business disaster recovery and contingency plans.
*Experience with monitoring DR programs including audit and regulatory
compliances.
*Ability to create and implement related DR/BC standards and procedures.
*Strong analytical skills needed to identify business process improvements,
separate key issues, consider alternatives or multiple solutions, and
effectively make recommendations.
*Lead the governance, documentation, and coordination with various
technology teams and stakeholder in executing the Visa's Offline Backup &
Recovery program.Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office
setting. The position will require the incumbent to sit and stand at a desk,
communicate in person and by telephone, frequently operate standard office
equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, sexual orientation, gender identity, disability or protected