JOB REQUIREMENTS: Love + medicine is who we are, it\'s what we do, it\'s
why people want to work here. If you\'re looking for a job to love,
apply today. Scheduled Weekly Hours:40 Ability to work from home two
days per week after fully trained. Job Description: Major
Responsibilities: 1. Works extensively with patients to identify
potential linkages to alternative coverage options. Identifies and
assists with applications to alternative coverage options that may
include, but are not limited to, payment plans, health exchange
enrollment, MVA coverage, worker\'s comp, COBRA, Medicaid, community
assistance programs, and financial assistance. 2. Effectively
communicates and educates patients on their financial responsibilities
by giving estimates on services, taking payments, setting up payment
arrangement and negotiating settlements on accounts under direction of
supervisor/manager/director. 3. Explains topics of insurance coverage,
treatment costs, and financial assistance opportunities to patients
and/or family members. Utilizes Revenue Integrity and available software
tools to provide patients with cost estimates. 4. Ensures patients
qualifying for Medicaid coverage are forwarded to appropriate Gundersen
Health System vendor for application completion. 5. Performs complex
guarantor account reviews. 6. Completes pre-registration of certain
patient populations, including but not limited to surgeries and
procedures. 7. Assists patients who may be eligible for assistance under
the Gundersen Health System Charity Policies and Procedures with
completing the application process. 8. Continually monitors and
researches assistance programs to determine if financial counseling and
other patient policies should be updated. 9. Represents Gundersen Health
System\'s high standards for customer service in all telephone and
face-to-face communication through courteous, patient and respectful
conduct and conversation, while meeting the needs of all customers
encountered. 10. Responsible for maintaining data integrity of self-pay
patients and verifying and updating demographics and insurance
information (if applicable) accurately and completely. 11. Keeps skills
and education current through periodic in-services on service
excellence, charity policies, health exchange enrollment guidelines,
registration policies, and other information related to financial
counselor role, including all federal and state insurance regulations.
12. Demonstrates and maintains competency in computer skills related to
insurance verification and eligibility. 13. Adheres to Gundersen Health
System\'s mission statement, employee compact, customer service
standards, and all policies and procedures including, but not limited
to, confidentiality. 14. Successful completion of defined core
competency testing for financial counselors. 15. Performs other
job-related responsibilities as requested. Education and... For full
info follow application link. EEO/AA/Veterans/Disabilities *****
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/4384110DFCFC4746