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Location: Would be covering New England Territory - So could be based out Connecticut, Maine, Massachusetts, New Hampshire, Rhose Island, Vermont
Requisition ID: 120998
Sponsorship Available: No
Relocation Assistance Available: Yes
Goodyear. More Driven.
The District Manager Sales and Operations - Commercial Tire Service Center (CTSC) will direct the center operations of an assigned region for Goodyear CTSCs. The position will lead the sales effort by example, personally executing the Target Account Process.
The District Manager Sales and Operations - CTSC will execute the Goodyear CTSC Business Strategy. Responsible for recruiting, hiring, training and mentoring Best-in-Class Center Management Teams. Partner with the Leadership Team to identify operational, growth, merchandising, real estate, marketing and human capital opportunities. Responsible for achieving an Annual Operating Plan to achieve profit, sales, units, productivity and establish action plans when goals are not met.
Primary Responsibilities
Operational Leadership - Direct the development and execution of the district's AOP Plan through guidance and leadership to achieve or exceed AOP results. Monitor and measure execution of key processes identified by GCTSC leadership team. Responsible for the day to day work flow of center operations and District P&L. Identify and implement best practices across the as well as sharing best practices within the leadership team and peers. Execute center compliance with all customer process manuals.
Associate Management - Direct the selection, development, and motivation of key management associates. Utilize succession planning to prepare for growth by developing the skills of direct reports. Lead through on-going center visits, verbal communication, timely feedback, positive reinforcement, written evaluations and performance feedback. Address performance concerns.
Communication - Assesses market-level competitive dynamics and communicates intelligence and recommendations back to Business Leadership. Monitor and communicate within region, audit reports to identify trends, improve processes, administer corrective action and put controls in place.
Strategic Planning and Development - Create a culture that provides exceptional customer service at all levels. Create an environment where Goodyear is the brand and employer of choice. Maintain an in-depth and complete knowledge of competitor activity within the region. Analyze intelligence data and provide recommendations for future action plans.
Required Education and Experience
Bachelors degree or in lieu of degree 10 years of equivalent experience will be considered
5 or more years of experience managing a Sales or Operational Team
Proven ability to execute AOP with clearly defined objectives
Proven and consistent track record for meeting and exceeding Operating Targets
Ability to travel (40-60%)
Desired Skills and Abilities
Master's degree
Strong computer skills with proficiency in Microsoft Office Suite - Prior experience with Database Systems
Ability to direct and motivate people
Able to set high standards for self and others
Ability to monitor progress and provide constructive feedback
Demonstrate a sense of urgency
Goodyear is one of the world’s largest tire companies. It employs about 72,000 people and manufactures its products in 57 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to .
Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.
Click for more information about Equal Employment Opportunity laws, and for additional supplementary information.