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Description
Amazon Web Services (AWS) is one of the fastest growing businesses within Amazon, with key focus on expanding its footprints in APAC in recent years.
We are seeking talented technicians who can take ownership, eager to learn and self-motivated. The successful candidate shall follow Amazon Data Center processes and maintain high operational standards in supporting server and network hardware and software. They need to adapt to fast and constantly changing environment and will require shift work including weekend and holiday.
Key job responsibilities
The responsibilities include:
• 7x24 roster duty in data center operations
• Incident first responder and onsite hands on support
• Break-fix and troubleshooting according to process guideline
• Maintain proper media operations according to process guideline
• Capacity landing and decommissioning according to process guideline
• Site management and maintain tidiness in operation areas
• Innovate and contribute from day to day operation experiences to improve operation efficiency
We are open to hiring candidates to work out of one of the following locations:
Hong Kong, HKG
Basic Qualifications
1+ years of computer hardware troubleshooting and repair experience
Knowledge of IT system hardware and network concepts
Degree / High Diploma or equivalent qualifications in Information Technology / Computer Science / Engineering or related disciplines
Understanding on incidents response and prioritization
Good Attention to details
Good written and verbal communication in English
Experience in network cabling include optical
Preferred Qualifications
1+ years of data center experience
Knowledge of cloud computing technologies
Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
Knowledge on continuous process improvement
Literacy in security and customer data protection