Are you the Director of Quality Assurance we are looking for? In this
role, you will have the opportunity to work collaboratively with the
senior team to ensure our program is in compliance with reporting
requirements. You will be a leader to all staff on implementing quality
systems and responsible for ensuring that those we serve are receiving
the highest quality care. This role requires a blend of quality
management, operational excellence and a deep commitment to the dignity
and respect of each individual we serve. JRI PROVIDES THE SUPPORT SO
THAT: - YOU will participate in the senior team responsible for all
Berkshire Meadows operations. - YOU will share 24-hour on-call
administrative coverage, personnel engagement and development, and
direct supervision and oversight of services with other Ad Team
members. - YOU will oversee and manage service quality enhancement
activities and systems. - YOU will provide leadership and support to all
staff on implementing quality systems. - YOU will monitor the quality of
personnel, program records and reports. - YOU will oversee incident
reporting, response, and tracking systems; service feedback systems and
enlist consumer, family, and guardian input. - YOU will oversee systems
for reporting, investigating, and responding to abuse, neglect, and
mistreatment. - YOU will coordinate human right systems including
client/guardian training and the Human Rights Committee. - YOU will
oversee policy and procedure; licensing and accreditation activities. -
YOU will serve as Work Safety Officer.Coordinate implementation of
workplace safety practices including staff training. -YOU will
coordinate with other entities including the JRI Quality team and the
JRI, Safety Committee. - YOU will manage the Berkshire Meadows
Performance Improvement and Risk Management Committee. - YOU will audit
program information systems, both paper and digital including, case
files, service plans, financial records, behavior and health plans and
records, site and vehicle reports, and program logs and postings. WHY
JRI? - Be who you are! JRI is strongly committed to providing an
inclusive, diverse and welcoming environment for our employees and the
people we serve. - We offer a \$2,000 bilingual bonus to new hires who
speak a second language other than English! - Reimbursement is available
for employees to cover the registration costs and annual fees for any
professional license required for work such as LMHC, LCSW, LICSW, RN and
more! - Access to our excellent Blue Cross medical and Delta Dental
benefits. - Retirement benefits including 401K matched up to \$800 a
year and a defined-benefit pension after 5 years of employment. -
Professional development opportunities such as tuition reimbursement up
to almost \$4000 per year and discounted tuition rates to select
partnership colleges and universities! - Wellness benefits including
access to employee resource groups (including multicultural affinity
groups, LGBTQ+ advocacy, employee engagement groups, etc.), self-care
resources, and an Employee Assistance Program. - Generous paid time off
up to 19 days for full time employees in your first year and much more!
REQUIREMENTS: - A Master\'s degree in human services, Public Policy, or
a related field from an accredited college or university preferred. - A
Bachelor\'s degree in human services or related field required; with a
minimum of two years of experience working with individuals with
developmental disabilities and two years working with multiple entities
to optimize operating programs and ensure regulatory compliance. -
Excellent communication skills (oral, written, and electronic
platforms). - Demonstrated ability to lead complex service environments
with multi-service sites and diverse clients and staff, including but
not limited to diversity of race and ethnicity, sexual orientation,
gender identity, religious affiliation, socioeconomic background, and
educatio al background.