JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive
culture where different perspectives are valued and recognized as
strengths critical to our success. If you thrive in an environment where
your growth and development are encouraged and supported, then
Associated Bank may be the right place for you. We invite you to view
the opportunity below. Responsible for ensuring our customers receive
efficient, friendly service and that common courtesies are extended to
every customer. Direct the day to day operational activities of the
teller area, directly supervise tellers to ensure each customer\'s
experience is positive and memorable, train staff on operational issues,
be knowledgeable of policies and procedures, make judgment decisions and
coach referrals. Responsible for expanding and deepening customer
relationships by identifying customers\' needs comprehensively and
matching their needs with selections and resources within the
colleague\'s assigned business line and across all business lines of
Associated Bank and coaching the teller team to do the same. Ability to
direct and demonstrate all customer channels including the use of
digital technology for a positive customer experience. In coordination
with the Branch Manager, responsible for the operational integrity of
the retail office. Exhibit and support a culture of flexibility and
mobility to meet the expectations of our branch and customer needs. In
defined markets the Teller Supervisor II may oversee the operations for
multiple locations. Also, may be called on to oversee the office in the
Branch Manager\'s absence. Teller Supervisor II will be located in a
branch with transaction volume to support a level II supervisor. This
person will also: Perform customer banking transactions, identify and
service customer needs and resolve issues. Answer customer questions to
ensure satisfaction and safety. Supervise the teller staff and directing
day-to-day operational activities within the teller area. Support the
sales process by coaching and motivating tellers to refer customers in
need of additional financial solutions to bankers. Share product and
service promotions and new opportunities with our customers. Coach,
train and develop tellers. Ensure compliance with outside regulations
and corporate standard operating procedures. Perform periodic cash
counts of teller windows and cash vault. Review the qualifications
listed... For full info follow application link. The employment policy
of Associated Banc-Corp, and its subsidiaries and affiliates
(\"Associated\") provides equal opportunity to all persons. We support a
diverse and inclusive work environment where colleagues are respected,
treated fairly, and given equal opportunities to perform to their
fullest potential. We believe it is only with a diverse and inclusive
workplace that the organization can truly perform at its best, carry out
its vision, and make a difference for the communities we serve.
***** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/5AC5E20BE9864224