Robies has an immediate opening for a hardworking, professional Customer
Service Representative to join our office team. The ideal candidate is
experienced on the phone with excellent listening skills & a friendly,
kind, welcoming demeanor. Must be willing & eager to learn about the
HVAC trade. A Robies Customer Service Representative advocates for the
customer & works hard to ensure an exceptional overall customer
experience. Strong attention to detail, organizational skills & frequent
& effective communication is critical. Responsibilities Outbound
scheduling & confirmation calls Inbound calls - processing requests for
service & sales leads Maintenance Sales - renewals, estimates, sales &
scheduling Filing, scanning, copying & other various office &
administrative tasks Preparing reports & managing spreadsheets
Collections activities for unpaid past due balances Onboarding new
customers Other miscellaneous special projects & responsibilities About
Robies Robies is Cape Cod?s Premier HVAC Contractor offering the best
brands in the industry. We are the Cape?s only Carrier Factory
Authorized dealer & four-time winner of the Carrier President?s Trophy.
We proudly offer Carrier heating & cooling products, Lochinvar Boilers,
Generac Generators, Mitsubishi Ductless, Aeroseal Duct Sealing,
RotoBrush Duct Cleaning & a wide range of indoor air quality products.
Robies also now offers full range of residential electrical services
through our new Electrical Division. Benefits: Competitive hourly wage
Paid Holidays, Paid Vacation & Paid Time Off Healthcare Plan with Dental
& HSA 401K Retirement Plan Requirements: Reliable Transportation Minimum
1 Year CSR Experience Proficient at Microsoft Office Suite, particularly
Outlook, Word, Excel, Teams Job Details Hours: 8:00 AM to 4:30 PM
Compensation: \$22.00 / hour plus commissions on Maintenance Membership
Sales