Located in the heart of Hyannis and walking distance from shops,
restaurants and ferry boats to the islands, The Hyannis Inn is a perfect
place to work! We are currently looking for a Front Desk Agent. You
would be responsible for greeting guests in an efficient and courteous
manner. As the first face that many see upon arrival, the Hotel Front
Desk Agent checks guests in and out of their rooms, distributes room
keys, answers questions and processes payments for hotel services. -
Manage online, phone and in-person room reservations - Welcome guests,
check them in, distribute room keys and explain the hotel?s amenities -
Take payment from customers - Respond to guests? issues and complaints
in a friendly, timely manner - Explain local amenities and attractions
to guests - Work with other staff members to ensure that all guest rooms
meet hotel standards and accommodate any special client needs - Assist
customers with the planning of special events such as weddings and
business conferences - Arrange specialized services for VIP customers