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Senior Application Quality Engineer, Customer Service Industry Applications
Job Category: Application Development
Location: India - Telangana - Hyderabad
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Meet Our Team:
Pega is changing the way the world builds software. Pega is a leader in CRM software space, our goal is to be the #1 CRM SaaS provider in the world.
Pega Care Management built on top of Pega CRM is one of the most sought-after Healthcare product offering of Pega having numerous customers. Pega Care Management team consists of top-notch engineers who are highly motivated, self-driven, having strong sense of ownership and passionate about customer success. We understand the business, its needs and provide tailored solutions for the Healthcare industry which are easy to implement and highly extensible. We're dedicated to crafting world-class products with a sense of urgency and collaborative spirit for the world’s largest and most complex organizations. In our challenging yet enjoyable work environment, you'll be part of Pega Care Management team where you'll contribute to end-to-end quality of the product.
Picture Yourself at Pega:
In this role, you will engage deeply in maintaining the quality of the Pega Care Management product, which is one of the top-notch products in the Healthcare industry. You would be writing test plans for the product features, writing and executing test cases for the same. Automation is one of the key areas, to keep a constant check on the product quality with the best-in-class technologies and tools like Selenium, Cucumber etc. You would also be working on CI/CD pipelines using Jenkins, Groovy scripts to create and maintain pipelines for continuous integration and deployment of PCM features. You would have great scope for innovation to create new tools/utilities, which gives more productive time to team and ensure better quality.
What You'll Do at Pega:
You will start by learning about Pega platform, Pega Care Management product for Healthcare Industry
Write test plans for the product features, writing and executing test cases at user story level for functional and non-functional use cases as well
Work on CI/CD pipelines using Jenkins, Groovy scripts to create and maintain pipelines for continuous integration and deployment of PCM features
Actively collaborate with Product owner, team members to understand new product features, identify gaps in use cases early on, and contribute to ensure top notch quality of the product.
Come up with proposals to improve quality and reliability of product features
Work closely with various stakeholders such as Product development team, Release management, Sales automation counterparts etc.
Collaborate with fellow QAs to learn and apply latest best practices to maintain software
Who You Are:
You are a skilled software quality assurance engineer, who can explore, understand and test complex features quickly. You enjoy challenging the developers by finding bugs covering all the corner scenarios, solving problems. You own up automation daily runs, identify failures, quickly assess them, find root cause and provide innovative solutions to fix them. You take quality seriously and write automated tests for all newly developed/modified features. You enjoy exploring latest developments and best practices in software industry and apply them at work. You love to deep dive into functional and non-functional areas to build deeper and broader understanding of its semantics and workings. You are good team player who puts team first, can collaborate with and guide other team members. You take constructive feedback with open mind and work to continuously improve yourself. You are a self-starter and a self-learner. You are pro-active to take work and to explore new areas.
What You've Accomplished:
4 – 6 years of software QA experience, preferably in a product development company
Proficiency in Quality Assurance Methodologies, Selenium/Cucumber framework, API testing, Java - OOPS concepts, GIT/SVN, Jenkins
Experience in design, development, and maintenance of automation scripts along with manual test case authoring and execution
Strong understanding of QA methods and best practices, continuous integration and delivery (CI/CD) knowledge
Practical experience working within Agile/Scrum teams, Onshore/Offshore Product managers, with an understanding of the Agile software development lifecycle
Pega Offers You:
Gartner Analyst acclaimed technology leadership across our categories of products
Continuous learning and development opportunities
A highly collaborative environment for the designing and development of new ideas and features
An innovative, inclusive, agile, flexible, and fun work environment
Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
#LI-SP
Job ID: 21213
Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all..
We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you!
As anand Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.