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Country:
India
Location:
Building No 12D, Floor 5, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India
Role: Collections - Analyst / Sr. Analyst
Location: Hyderabad, India
Full/ Part-time: Full time
Build a career with confidence
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
About the role
Experienced Credit & Collections (Accounts Receivable) professional. Analyzes, reviews and maintains credit & collection activities in adherence to principles and standards. Responsible for examination of records and conformance to procedures reporting in order to ensure accuracy of data and reporting.
Role objective:
Execute OTC Collection processing in compliance with control policies
Actively contribute to continuous process improvement initiatives
Timely cash collection
Trainer for new joiners
Key Responsibilities:
The Collection Analyst will be responsible for any combination of the below responsibilities:
Execute the end-to-end Accounts Receivable processes
Execute standard and non-standard AR reporting
Review and Process unallocated credits with the help of Cash application team
Report on collection activity and accounts receivable status/ Produce routine reports timely and accurate
Execute the collections and dunning process
Identify accounts due for collection
Monitor accounts to identify outstanding debts
Take actions to encourage timely debt payments
Handle customer calls and customer facing communication, to maximize cash collected
Execute standard dunning, and specialized dunning campaigns
Manage customer disputes, liaising with the Business where necessary
Work collaboratively with legal teams and issue guidance on debt provisions
Execute the management of customer queries
Apply (and remove) dunning blocks
Initiate refund request
Address billing and customer credit issues enquiries
Track and monitor queries through to resolution
Undertake root cause analysis
Execute the month end process
Undertake standard and specific accrual processing
Prepare adjustments for review
General office support to OTC team
SOP/DTP creation preparation
Ensure good cooperation across teams
Contribute to operational and strategic process improvements
Minimum Requirements
Requires theoretical to advanced knowledge obtained through a University degree, combined with experience
Practical knowledge of Carrier organization, programs or systems with the ability to make enhancements and leverage in daily work
University Degree or equivalent
A minimum of 3 years prior relevant experience
Benefits
We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
Enjoy your best years with our retirement savings plan
Have peace of mind and body with our health insurance
Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme
Drive forward your career through professional development opportunities
Achieve your personal goals with our Employee Assistance Programme.
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way .
Join us and make a difference.
Apply Now!
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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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