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ServiceNow, Inc. Sr Manager, Pricing Strategy & Analytics in Hyderabad, India

Job Title:


Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.


You will be joining a dynamic team of innovators and self-starters in the Pricing and Licensing Operations team. Our team owns the pricing and packaging implementation for all the company’s products as part of the broader Pricing team.


Reporting to the Senior Director of Corporate Pricing Strategy, you provide pricing analytic support for company-wide pricing decisions. You will partner with business intelligence, sales operations, finance, and marketing to develop analysis related to specific focus areas. Examples of the type of work will include developing performance scorecards, performing sensitivity analysis, deriving pricing insights, and providing ad-hoc analysis.

What you get to do in this role:

  • Leverage business intelligence databases to develop unique and ad-hoc analytics to support key business decisions

  • Participate, influence and drive cross-functional projects that impact pricing strategy.

  • Be responsible for delivering performance scorecards and analytics on a regular cadence

  • Take detailed analytics and participate in drawing conclusions from the analysis and providing insight and perspective the business overall

  • Present insights to senior leaders of the company to drive actions

In order to be successful in this role, we need someone who has:

  • 8+ Years of operational and/or process experience in a technology firm

  • 5+ Years of in-depth understanding of data analysis and statistics (ideally with a pricing focus)

  • Effective influencing and communication skills and highly effective in securing cross-functional buy-in from senior executives and leaders across the business

  • Bachelor’s Degree or equivalent with excellent academic record. Degree in technical field preferred

  • Experience with Tableau, Advanced Excel, Powerpoint, SAP CPQ (Callidus) is a plus.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or for assistance.