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Citrus County Sheriff's Office Communications Officer:PW:92:T2 in Inverness, Florida

*Veterans Preference

**COMMUNICATIONS OFFICER Citrus County Sheriff's Office

**STARTING PAY RATE: $19.48 per hour

JOB TYPE/HOURS: Full-time; *12 hour rotating shifts as assigned, weekends and holidays required.

**JOB LOCATION: Emergency Operations Center (EOC), Lecanto, FL

**REPORTS TO: Communications Manager

**JOB SUMMARY/PURPOSE: The Communications Officer receives emergency and non-emergency phone calls, providing information and assistance, dispatching law enforcement, EMS and fire personnel when necessary.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:**

  • Receives emergency and non-emergency phone calls, determines the nature of the call, and obtains and transfers pertinent information to the appropriate personnel or agency.
  • Differentiates between emergency and non-emergency calls and prioritizes calls for service.
  • Intakes caller information and provides assistance to the caller.
  • Dispatches law enforcement, EMS, and fire personnel when necessary.
  • Provides appropriate resource materials in a timely manner.
  • Utilizes emergency procedures to ensure officer safety.
  • Utilizes the Medical Priority Dispatch System, the Police Priority Dispatch System, and the Fire Priority Dispatch System
  • Maintains required certifications (i.e. FCIC, PST, and CPR) and the LAED standards for Continuing Dispatch Education.
  • Accurately tracks, monitors, and documents all unit's activities.
  • Requests and/or responds to other agencies for assistance.
  • Operates the FCICII/NCIC computer and/or CAD Open Query to mandated standards.
  • Performs radio tests and notifications.
  • Informs superiors and staff of events, activities and critical issues.
  • Completes all assignments as directed.

*Note: All Citrus County Sheriff's Office employees are considered essential emergency workers and are subject to working in any capacity/hours deemed necessary by the Agency during activations, including but not limited to, in-County and out-of-County deployments.

REQUIRED EDUCATION:*

  • High school Diploma, GED, or Equivalent certification of competency.
  • Proficiency in keyboarding equivalent to 25 wpm.

REQUIRED TRAINING ([]{style=""}

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