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Wells Fargo Operation Processor in IRVING, Texas

About this role:

Wells Fargo is seeking an Operation Processor in Correspondence as part of Consumer Lending Operations. Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:

  • Perform moderately complex operations duties in support of either a service center or department environment

  • Require considerable knowledge of company personnel policies and practices

  • Collect data and prepare related operational reports

  • Prepare input forms for automated data processing system

  • Utilize the company's internal operations to perform duties

  • Coordinate projects

  • Furnish information to authorized persons

  • Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation

Required Qualifications:

  • 2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Auto operation experience

  • Exposure to Wells Fargo iTOP application

  • Basic computer skills including the ability to navigate multiple windows, applications, and utilize search tools to find information

  • 1+ year of collections or customer service experience

  • Experience meeting high production and quality standards

  • Ability to work effectively, as well as independently, in a team environment

  • Call center customer service experience in the financial services industry

  • Intermediate Microsoft Office skills

Job Expectations:

  • This position is not eligible for Visa sponsorship

Work location:

  • 6051/6061 N State Hwy 161 IRVING, TX 75038

Posting End Date:

5 Oct 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Company: WELLS FARGO BANK

Req Number: R-393074

Updated: Thu Oct 03 01:46:06 UTC 2024

Location: IRVING,Texas

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