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Family and Children's Services of Ithaca Billing Specialist in Ithaca, New York

When you join Family & Childrens Service of Ithaca (F&CS) as the Billing Clerk, you will be responsible for ensuring that our clients are informed about our financial assistance program. You will also answer any questions that clients may have about their bills, work on the back end to verify clients' insurance coverage and credential our clinicians, and serve as a liaison between our billing and support services teams. <p>

Key Deliverables & Responsibilities: Ensures that all clients are aware of F&CS financial assistance program and assists clients in applying for financial assistance. Responds in a timely manner to client inquiries regarding their bills. Responds in a timely manner to clinician inquiries about client payment responsibilities. Verifies insurance coverage for clients. Serves as a liaison between the billing team and the clinic administrative team. Responsible for maintaining correspondence with all partnering insurance companies to confirm client insurance benefit/coverage. Reviews closed accounts and forwards any accounts with balances to Billing Specialist for review before a final statement is mailed to client Responsible to alert Billing Specialist when client accounts become delinquent. Runs the Medicaid exclusion list on a monthly basis. Completes credentialing paperwork in collaboration with clinicians. Responsible for providing general support to the Billing Specialist. Must adhere to professional standards, F&CS policies and procedures, federal, state, and local requirements, and OMH standards, including HIPAA requirements. Other assignments and tasks may be added at the discretion of the Revenue Cycle Manager and Director of Finance. <p>

Minimum Qualifications High school diploma or G.E.D. Prior experience working in a medical/therapeutic office working within a Medicaid and private insurance reimbursement environment Excellent communication skills Detail orientation Ability to perform several job functions concurrently Ability to maintain confidentiality Ability to operate a computer and other general office equipment. <p>

Preferred Qualifications Prior experience in medical billing and/or coding Prior experience with insurance verification. Our Rewards & Benefits <p>

Family & Children Services of Ithaca provides a supportive and dynamic work environment that is built on collaboration and professional growth. We offer a competitive salary, a comprehensive benefits package, and opportunities for career advancement. A competitive starting salary of $19.50/hour 403 (b) retirement plan with an employer match Generous 25 days of Paid Time Off (PTO), in addition the following paid holidays: New Years Day, MLK Jr. Day, Memorial Day, Juneteenth, July 4th, Labor Day, Thanksgiving, day after Thanksgiving, Christmas Day Comprehensive health, dental, and pretax HSA/FSA benefits program for you and your eligible dependents Enhanced Short Term Disability, Free Basic Life, and AD&D. <p>

F&CS is committed to equity, diversity, and inclusion and, in that spirit, actively encourages applications from members of groups whose exclusion from the mental health field has been longstanding. No individual will be discriminated against in application, hiring or employment on the basis of race, age, culture, ability, ethnicity or nationality, gender identity and expression, sexual orientation, marital status, religious affiliation, and socioeconomic status. <p>

Contact information: Please email a cover letter and resume to: Alicia Kenaley, Executive Director at akenaley@fcsith.org.

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