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The Metro Market Manager supports and leads company objectives that contribute to a Team Member oriented, strong Company culture that emphasizes building customer loyalty and experience, developing diverse high performing teams, and driving continuous improvement. Provide leadership and direction to District Managers and teams to drive business results and profitability. Plans, controls, and directs the activities of an average of 4-6 districts with full profit and loss responsibility. Provides guidance and support to district management on staff development, operational excellence, and profitability. Provides and models respectful service.
Principal Duties & Responsibilities:
Maintains high standards for store environment experience, store conditions, and merchandise placement; store signage, inventory mix, and proper merchandise display to drive sales, according to company directives.
Recruit, hire, manage, and train District Managers for future growth.
Develop District talent and ensure resources perform at peak levels; determine appropriate DM development program, lead performance appraisal process, succession planning and talent development programs for districts.
Monitor, assess and evaluate selected districts (4-6) through sales, operating cost, inventory, shrink, cash controls, trend and other data analysis. Provide advice and counsel to District Managers on appropriate action plans and activities to meet operational and financial goals.
Partners with Regional Director of Operations (RD) to manage operations budget through supervision and guidance of District Managers. Reviews and interprets financial and operational information as appropriate. Coordinates periodic financial and/or operational analyses and prepares financial/business reports for Store Operations on a regular basis.
Mentors and assists District Managers with appropriate staffing levels for current and projected needs through use of established programs and development of direct reports through succession planning process and tools.
Manages and develops talent; provides opportunities, guidance, and feedback regarding adequate bench strength for future openings.
Position Requirements:
Ability to travel locally and overnight as needed; Valid Driver’s License.
Ability to travel locally and overnight as needed up to 75%.
Minimum Requirements:
Education: Bachelor degree (or equivalent work experience) preferred.
Five (5) plus years of retail experience in a senior leadership role, which includes multi-store oversight and the management of others who have multi-store field responsibility.
Financial and retail management skills, including the ability to interpret operating statements and reporting data, manage budgets, manage inventory, maintain tough expense control and manage merchandise effectively.
Evidence of building a team and motivating a large and diverse organization of Team Members.
Proven leadership and the ability to highlight, develop and retain top performers.
Job Related Skills: Excellent verbal communication, written communication, and interpersonal skills, as well as strong planning, collaboration and organizational skills. Proven ability to react under pressure, apply good judgment in ambiguous situations, and be flexible/adaptable as appropriate.
Computer Skills: Microsoft Office and mobile technology devices.
Dollar Tree and Family Dollar are Equal Opportunity employers.