JOB REQUIREMENTS: Overview The HME Delivery Technician provides service
to Mercyheath at Home patients through delivery, assembly and
instruction on safe use of home medical equipment. This position also
performs follow up visits for preventive maintenance, field repairs,
equipment exchanges and equipment pick-ups. After hour on-call equipment
delivery and problem solving is commonly required. Appropriate
documentation is a critical component of this position to ensure all
company policies and regulatory requirements are met. Responsibilities
Essential Duties and Responsibilities Delivers home medical equipment
timely and efficiently to patients. Instructs patients in the proper use
of equipment per policy using the teach and teach-back method. Equipment
ranges from simple walk aids such as canes and walkers to higher tech
equipment such bilirubin lights, respiratory care equipment, and complex
wheelchairs. Reviews and explains all required documentation at each
patient contact. Obtains signatures for consents, education and training
forms and proof of delivery as needed. Solves a wide variety of customer
issues and questions, while referring issues out of their scope to
management of the appropriate department. Assesses appropriateness of
equipment based on the patient\'s ability to use and evaluates
patient\'s home environment to ensure safe use of equipment. Functions
independently in an on-call, after hour role to make decisions to
resolve customer issues and questions and deliver equipment. Acts as
Mercyheath at Home liaison with referral sources, key internal and
external customers. Performs preventative maintenance as required by
Mercyhealth policy, manufacturer or government regulation. Maintains or
repairs equipment as needed and completes all required documentation
Inspects and cleans returned equipment per procedure. Restocks inventory
at multiple consignment locations. Maintains up-to-date, accurate
information regarding equipment maintenance, oxygen lot numbers, and
equipment delivery, to accreditation and regulatory requirements.
Performs daily vehicle check to ensure vehicle maintenance is completed
as needed to avoid costly repairs and breakdowns. Loads and secures
equipment to be delivered in an appropriate manner to prevent damage and
contamination to equipment during transit. Verifies client\'s
demographic and insurance information upon delivery to ensure accurate
input to billing for reimbursement. Completes documentation associated
with delivery of products timely in accordance with company policy and
regulatory requirements. Follows and complies with all policies,
procedures, rules, and regulation and Mercyhealth. Complies with all
applicable requirements for continuing education to maintain
licensure/certification as established by Mercyheath or by state... For
full info follow application link. EOE&AA/M/F/Vet/Disabled. Mercy is an
equal employment opportunity employer functioning under Affirmative
Action Plans. ***** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/9C9A782E01A248B4