At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
Order#: NY1493955 Guest Services Attendant
Guest Services Agent serves guests by completing registration and controlling room. Welcomes and checks in guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations.
Responsibilities:
Welcomes guest by greeting, answering questions, responding to requests. Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, issuing guest room keys. Establishes credit by verifying credit cards or obtaining cash Directs guest to room by showing location on map. Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc. Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel. Maintains records by entering room and guest account data. Collects revenue by entering services and charges, computing bill, obtaining payment. Secures guest's valuables by processing lost and found. Contributes to team effort by accomplishing related results as needed.
Education & Experience:
Minimum 18 years of age Uses customer-oriented telephone etiquette to get information. Greets callers, establishes rapport and projects professional tone. High school diploma or equivalent experience. Sit and/or stand for long periods. Willingness to work with people, in a helpful friendly manner
To apply, please email resume to: christy@beaverhollow.com OR come in person to: Beaver Hollow Conference Center 1083 Pit Road in Java Center, NY