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We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.
In this position...
At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation.
Do you have what it takes to make smart vehicles for a smart world? Join the FordPass Product team. Utilizing Design Thinking & User Experience methods, you'll work to deliver breakthrough products and services that delight our customers. We're seeking forward-thinking, laser-focused professionals with a passion for bringing innovative, exciting, and sustainable ideas to life. We have opportunities around the world for you to contribute to such advancements as autonomy, electrification, smart mobility technologies, and more!
Our product teams collaborate with various stakeholders and partners to build and ship delightful products at market speed to improve the lives of our customers. We are looking for experienced mobile app product managers who have a passion for growing their skills, engaging in exciting work, and tackling challenging problems as we build the future of connected experiences at Ford.
As a Product Analytics Manager, you will work directly with a cross-functional product team to deliver cross-channel digital interactions that delight, build connections, and deliver value to both customers and Ford.
What you'll do...
Support ad-hoc Metrics Report and Monitoring requests by developing optimized queries and data visualizations.
Support segmentation/demographic/behavioral causal analysis, develop hypothesis and design experimentation to positively impact mobile KPIs.
You will leverage data-driven insights to proactively identify most impactful opportunities, and inform future experimentation design and product roadmaps
Design, develop, and maintain automated, self-service systems/reports/dashboards at-scale.
Collaborate with other data scientists to model mobile attribution to overall Ford Customer Retention, loyalty and revenue.
Establish analytical framework for product development by partnering with product and engineering teams to define measurement approach, quantifying, and evaluating success, and developing KPIs for ongoing measurement and reporting.
Collaborate with product managers on experimentation design and planning as well as measuring the impact of the experiments.
Collaborate with social listening team, UX researchers and other cross-functional team to provide digestible customer sentiments and insights.
Support strategic decision by providing analytics and customer insights.
Collaborate with Product Managers, software engineering, data science, and data engineering partners to design and develop and evolve our analytic capabilities.
Navigate ambiguity to develop analytic solutions and shape work for junior team members
You'll have...
Bachelor's degree
5+ years of Analytics/Business Intelligence Engineering experience
Knowledge of product experimentation
Knowledge of data modeling
Experience with data visualization using Tableau, Quicksight, R, Python or similar tools/languages
Experience in scripting for automation (e.g. Python) and advanced SQL skills.
Fluent in data analysis tools (esp. SQL and preferably Python/R), GCP/Hadoop, Tableau, experiment frameworks, and working across the full stack of data analysis (data engineering, ETL, data analytics, and data visualization).
Ability to analyze large datasets and use data to inform product or business decision making, with a track record of driving directly measurable product or business impact.
Even better, you may have...
MBA or equivalent
Strong organizational and time management skills with the ability to manage multiple, competing priorities simultaneously, multi-task, and meet deadlines.
Excellent cross-group collaboration skills, ability to impact outcomes in a fast-paced, matrixed environment.
Exceptional verbal and written communication skills, capable of presenting to senior leadership
Excellent business judgment and demonstrated ability to think and act both strategically and tactically
Self-starter who is customer obsessed, detail-oriented, and an enthusiastic team player
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits, click here: https://fordcareers.co/LL6NonHTHD
This position is a salary grade 6.
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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Requisition ID : 42747