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JPMorgan Chase Head of CAO Business Intelligence & Analytics, Executive Director in Jersey City, New Jersey

The Chief Administrative Office (CAO) is comprised of multiple global functions that support JPMorgan Chase's businesses in 60 countries, including Global Real Estate, Global Security & Investigations, Global Business & Document Services, Global Supplier Services, CAO Strategic Initiatives, Corporate Aviation, Amenity Services, Firmwide Business Resiliency and Firmwide Business Workforce Strategy. CAO colleagues around the world are helping the company work better, faster, cheaper and safer.

The CAO Business Intelligence & Analytics team is responsible for supporting all CAO functions from an insights, analytics and intelligence perspective using various analytical tools and methods to drive business value at the firmwide level.


  • Lead the Business Intelligence & Analytics function across the CAO as part of the CAO Chief Data Office function; this role reports into the Chief Data & Analytics officer for CAO and is a critical leadership position

  • Manage a team of data visualization experts, process automation specialists, data scientists and analytics solutions professionals to create large scale solutions across the CAO and in some cases at the enterprise level; overall goal is to drive value via the use and dissemination of data while reducing costs, reducing risk and increasing process efficiencies

  • Understand the needs of the organization and key stakeholders as well as act as a relationship manager across the senior leader population of the CAO with the goal of prioritizing a large analytics book of work to enable the functions to execute in an efficient manner

  • Heavily influence the organizations data strategy and plans to migrate to the cloud as well as tactical plans to uplift the overall data ecosystems

  • Act as product owner for a suite of over 50 dashboards with nearly 10K monthly users. Ensure overall dashboard product suite is growing user adoption, providing key insights and staying best in class within the organization via dashboard rationalization and modernization

  • Drive Intelligence automation across the CAO by identifying and prioritizing use cases while ensuring in line with overall strategic objectives

  • Champion the use of low code technologies to provide stop gap / medium and long term solutions to business problems while reducing overall implementation costs in a rapid manner

  • Expand the Data science function by identifying opportunities to leverage AI/ML applications in order to drive additional value above and beyond descriptive analytics


  • Undergraduate degree; Master's degree or equivalent in a quantitative, computer science, or strategy consulting related field a plus

  • 10+ years of progressively complex experience in data & analytics, program management.

  • 7+ years of people management experience including managing large, global teams; direct and indirect staff

  • Strong MS Office skills (advanced PowerPoint, Excel, Access)

  • Strong communication skills. Ability to run efficient meetings while clearly articulating recommendations and solutions at the executive level and translate big picture requirements throughout the team

  • Experience with data modeling, SQL and comfortable with manipulating large, complex and disparate data sets.

  • Experience with UI/UX Design. Interest in delivering elegant and functional visualizations to make a noticeable impact for business

  • Strong understanding of data visualization and creating dashboards / reports in QlikView and/or Tableau

  • Experience managing team utilizing Big Data, Data Science, Python, R a plus

  • Demonstrated verbal, written, and presentation skills

  • Ability to multi-task and manage multiple simultaneous projects

  • Strong organizational skills

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans