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Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
Job Summary:
We are seeking a well-rounded and motivated ServiceNow Platform and Integration Developer to join our dynamic team. As a ServiceNow technical expert, you will play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management (ITSM) platform. This individual needs to have a solution-driven mindset to best work through the deliverables around the needs of the organization. Excellent communication and documentation skills are extremely important. If you’re passionate about creating efficient workflows, improving user experiences, and solving complex business challenges, this role is for you. This is a key member of ServiceNow Platform Delivery and Services team.
Responsibilities:
Serve as the technical subject-matter-expert for ServiceNow platform integrations, Discovery and CMDB
Design, develop, implement and support integrations between ServiceNow and other systems using APIs, web services, IntegrationHub and middleware technologies
Design, configure, implement, and maintain ServiceNow IT Operations Management (ITOM) Discovery of both On-Premises and Cloud resources (AWS & Azure)
Collaborate with stakeholders to gather requirements, define and implement integration solutions to meet the business needs
Provide technical stewardship and play a key role in the transformation of IT Service Delivery while supporting current state.
Analyze existing processes and integrations, identifying areas for improvement, consolidation, and enhancements
Engage in day-to-day operational support and continuous capability improvement
Engage in on call support as needed
Maintain adequate process, operational documentation and reporting
Required Skillset/Experience:
5-8 years of solid experience with the administration, configuration, maintenance, integration, and upgrade of the ServiceNow platform
4+ years of experience with ServiceNow development with a focus on integrations
Understanding of ServiceNow data model, tables and relationships
Extensive experience with ServiceNow integration solutions including: ServiceNow API's, SSO, SAML, Web Services, LDAP, JDBC, ODBC, REST and SOAP
Experience developing ServiceNow APIs, ServiceNow Workflows, Flow Designer, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules
Experience with scripting languages such as JavaScript, Angular.js, Perl, Powershell
Experience with ServiceNow Integration Hub for rapid integration development and automation
Knowledge of ServiceNow orchestration for automating IT processes
Solid understanding of data mapping, transformation and synchronization techniques
Experience implementing REST API integration with third party tools and cloud platforms such as AWS and Azure
Good functional and technical understanding and implementation experience with ServiceNow ITOM discovery and CMDB
Good knowledge and experience with ServiceNow CSDM framework
Ability to create custom reports, dashboards and visualizations
Familiarity with ServiceNow Performance Analytics
Experience with backend SQL Server development is preferred
Strong problem-solving skills, communication and collaboration skills
Design, configure, implement, and maintain ServiceNow IT Operations Management (ITOM) Discovery of both On-Premises and Cloud resources (AWS & Azure)
Collaborate with stakeholders to gather requirements, define and implement integration solutions to meet the business needs
Provide technical stewardship and play a key role in the transformation of IT Service Delivery while supporting current state.
Education
Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience
MUFG Benefits Summary (https://careers.mufgamericas.com/sites/default/files/document/2023-01/mb-live-well-work-well.pdf)
The typical base pay range for this role is between $107K - $133K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
Our Culture Principles
Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute