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Project Analyst -- Technical Communications
Location: Juárez, Nuevo León
Work Mode: Hybrid
BASIC FUNCTION
Responsible for the project management, scope consultation, and execution of technical communication requirements for kitchen and bath products – media of deliverables to include publications, labels and packaging, and animations.
SPECIFIC RESPONSIBILITIES
Exhibits strong project leadership in the planning, scheduling, organizing, and team implementation of TechComm deliverables; communicates and negotiates to appropriately apportion time and other resources.
Serves as the primary TechComm representative to product development teams for technical content and literature requirements for assigned projects.
Understands regional and business requirements and determines project scope of Technical Communication deliverables; owns the deliverable timing and execution.
Has initial development and quality responsibility for technical product literature as assigned – covering product information, installation, use, and/or servicing.
Represents department in matters of technical content and usability of publications. Recommends and supports maintenance of technical communication requirements, standards, and processes for all publication products.
Contributes to the advancement of Technical Communication discipline/processes and strategic project execution.
Solicits from and contributes to profession through external activities.
Other responsibilities and tasks as assigned.
RELATIONSHIPS AND CONTACTS
· Supervisory Relationships:
o Reports to the Writing Group Lead.
· Organization Relationships:
o Has continuous contact with Technical Communications and Engineering Services staff.
o Has frequent contact with New Product and Current Product Development teams.
o Has frequent contact with Faucets and Fixtures Marketing and Communications.
o Has occasional contact with Customer Service.
o Has occasional contact with International Marketing, product development teams from other Kohler businesses, and other Kohler business Technical Publications Departments.
· External Business Relationships:
o Has occasional contact with external vendors.
o Has occasional contact with end-use customers of product support documentation.
o Has occasional contact with technical writing and illustration software organizations.
EDUCATION AND EXPERIENCE REQUIREMENTS
Requires a Bachelor’s Degree in English, Technical Communications, or other technical discipline along with strong technical writing background. At least 4 years of technical writing experience for product and/or software is required. At least two years experience in plumbing product installation, design, or documentation preferred, but will substitute similar experience in a related technical/manufacturing field. Mechanical aptitude, diagnostic skills, and ability to read drawings is required.
Requires computer aptitude and demonstrated writing. Requires demonstrated visualization skills – the ability to translate between two- and three-dimensional data views. Illustration experience a plus. Must be self-motivated. Requires proven interpersonal and team leadership skills. Must demonstrate proficiency at managing complex projects, and ability to adapt to changing priorities. Typing skills are essential for productivity.
Experience authoring within a tagged language (XML/DITA) is REQUIRED . Experience with XML and DITA authoring tools is REQUIRED . Authoring for reuse is REQUIRED . Experience with SAP is PREFERRED . Requires familiarity with InDesign. Illustration experience with CAD or Pro/E, Creo, Adobe Illustrator, or Arbortext IsoDraw a plus. Proficiency with database use and excel spreadsheets required.
Candidate will use Astoria CMS, Oxygen, InDesign, Windchill, MS Project Online, MS Teams and Office daily. Preference to candidates with this software experience.
Why Work at Kohler Co.?
Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.
In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!
*Important update for candidates applying to roles within Kohler Energy, including Power Systems, Engines, Home Energy, Kohler Uninterruptible Power, Clarke Energy, Curtis Instruments, and Heila Technologies.
On November 6, Kohler Co. announced the strategic decision to establish Kohler Energy as a separate, independent business with Platinum Equity as the majority investment partner. Kohler will continue to stay invested in the Energy business following the closing and remains committed to supporting the acceleration of long-term growth strategies for both organizations. Talent and operational transition plans are underway, and Kohler Co. and Platinum Equity expect the agreement to close in the first half of 2024.Thank you for your interest in joining our growing team as we embark on the next phase of growth!
About Us
Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com .
It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity, marital status, national origin, disability or veteran status. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com . Kohler Co. is an equal opportunity/affirmative action employer.