Shire Veteran Jobs

Additional Information Japanese & English language skills required

Job Number 24066840

Job Category Sales & Marketing

Location Sheraton Kagoshima Hotel, 43 - 15 Koraicho, Kagoshima, Japan, Japan

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Develops relationships within community to strengthen and expand customer base for sales opportunities.

• Manages and develops relationships with key internal and external stakeholders.

• Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions and location needs.

• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s customer service standards.

• Provides excellent customer service consistent with the daily service basics of the company.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

HOTEL DESCRIPTION

Kagoshima is the southwestern prefecture of the Kyushu Island. Major economic pillars of the prefecture include agricultural and food, electronic and automotive-related industries. The Hotel will be part of a mixed-use development that comprises also commercial and recreation facilities. The Hotel will occupy the 3rd to 19th floors of the building above retail podium. The Hotel is located 10 minutes drive away from Kagoshima Chuo Station and 40 minutes drive away from Kagoshima Airport.

The Hotel will offer 228 guestrooms including suites, all of which feature the Sheraton Signature Sleep Experience. In addition to all-day dining, guests will be able to enjoy Sheraton’s original cuisine at the restaurants' facilities and lobby lounge bar. The hotel will also have 953 sqm of function space, including a 500 sqm-banquet room, four meeting rooms, and a pre-function area. Other facilities include a fitness center, Sheraton Club Lounge, spa.

ホテル概要

鹿児島県は九州の南西部です。県の主要な経済の柱は、農業・食品、電子・自動車関連産業です。ホテルは、商業施設とレクリエーション施設で構成される多目的開発の一部になります。ホテルは、小売店の表彰台の上の建物の3階から19階を占めます。鹿児島中央駅から車で10分、鹿児島空港から車で40分です。

ホテルにはスイートを含む228室の客室があり、そのすべてにシェラトンシグネチャースリープエクスペリエンスが備わっています。終日営業のほか、レストランの施設やロビーラウンジバーでシェラトンのオリジナル料理を楽しめます。

ホテルには、500平方メートルの宴会場、4つの会議室、プレファンクションエリアを含む953平方メートルのファンクションスペースもあります。その他の施設には、フィットネスセンター、シェラトンクラブラウンジ、スパがあります。

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.