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NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team?
The Managed Services Cross Technology Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc.
This role may also contribute to / support on project work as and when required.
Working at NTT
Site Reliability Engineer (SRE)
Introduction
Kickstart your career with NTTS’s G.L.O.W Graduate Program, the ultimate launchpad for your tech career!
G – Grow in accelerated development path
L – Lead yourself with purpose & commitment
O – Own your career journey
W – Way Forward
Our comprehensive one-year program is tailored to empower talented and driven graduates like you with valuable hands-on experience, exposure to industry experts, and a diverse range of projects that will sharpen your skills and broaden your understanding to the ICT industry.
About the Role:
We're looking for a bright and motivated recent graduate (Computer Science or related field) to join our growing SRE team. In this role, you'll gain hands-on experience working alongside seasoned engineers to ensure the reliability, scalability, and performance of our critical systems and applications.
Responsibilities :
Working with senior members of the development team on complex projects that require multiple steps in the software development process.
Assist in monitoring and troubleshooting system issues.
Contribute to the implementation of automated solutions for monitoring, deployment, and scaling.
Analyze logs and telemetry data to identify root causes of problems.
Participate in code reviews and contribute to the development of internal tooling.
Collaborate with developers and operations teams to improve overall system health.
Adhere to best practices in software development.
Develop expertise in at least one Cloud Computing platform.
Develop expertise in building the CI-CD pipeline.
Take ownership of small parts of the project and see them through to completion.
Continuously learn and stay up to date with the latest SRE practices, tools(logging and monitoring) and technologies.
Qualifications :
Bachelor’s Degree, preferably in Computer Science, Information Technology, Engineering or related field.
Fresh graduate or less than 3 years of working experience.
Proficiency in at least one scripting language (Python, PowerShell, Ruby, Bash, etc.).
Familiarity with operating systems like Windows and/or Linux.
Strong in interpersonal skills.
Has excellent verbal/written communication and presentation skills.
Team player, resourcefulness, strong analytical skills is an advantage.
Skills Summary
API Integration, Cisco Routers and Switches, Cloud Infrastructure, Cloud Networking, Cloud Security, Cloud Services Management, Computing, Database Tuning, Firewalls, Infrastructure Deployment, Internet Access, Linux, Local Area Network (LAN), Networking Solutions, Network Support, Palo Alto Networks Prisma Access Secure Access Service Edge (SASE), Performance Optimizations, Routing Protocols, SAP Expertise, TCP/IP Networking, Troubleshooting
What will make you a good fit for the role?
Workplace type :
Equal Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means:
Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.